Director of Facilities - Senior Living

Continuum Services•Farmington Hills, MI

1d•Onsite

About The Position

The Director of Facilities | Senior Living Portfolio is a key leadership role responsible for driving operational excellence, financial performance, and resident satisfaction across multiple senior living communities. This position oversees maintenance operations, physical infrastructure, and safety standards while leading a team of Maintenance Directors and staff within a defined region. This role ensures all communities are safe, well-maintained, and operating efficiently, supporting exceptional experiences for residents, staff, and stakeholders.

Requirements

High school diploma required
Minimum of 7 years of experience in facilities management or related field
Strong knowledge of building systems (HVAC, electrical, plumbing, general maintenance)
Excellent communication and interpersonal skills
Strong leadership, organizational, and problem-solving abilities
Ability to manage multiple priorities and meet deadlines
Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
Ability to handle confidential information with discretion
Ability to walk, stand, climb, and perform physical tasks for extended periods
Ability to lift up to 50 lbs

Nice To Haves

Experience in senior living, healthcare, or multi-site operations preferred
TELS experience preferred
Experience with CMMS systems preferred

Responsibilities

Lead and support maintenance operations across multiple communities to ensure safe, functional, and well-maintained environments
Collaborate with executive leadership to develop and execute facility strategies aligned with organizational goals
Oversee preventive and corrective maintenance programs to ensure optimal system performance
Ensure compliance with all local, state, and federal regulations and industry standards
Monitor and respond to work orders to maintain high levels of resident satisfaction
Conduct regular inspections of buildings, grounds, and common areas
Lead safety programs, including inspections, training, and emergency preparedness planning
Manage capital projects, repairs, and renovations—ensuring on-time and on-budget completion
Oversee vendor and contractor relationships, ensuring quality work and contract compliance
Track and improve performance using key metrics (KPIs)
Manage maintenance budgets and control costs effectively
Maintain accurate records, including CMMS tracking, inspections, and compliance documentation
Ensure proper inventory management of maintenance supplies and equipment
Build, lead, and develop high-performing maintenance teams across multiple locations
Provide coaching, mentoring, and strategic direction to Maintenance Directors and staff
Delegate responsibilities effectively to maximize productivity and efficiency
Support performance management, including goal setting, evaluations, and feedback
Foster a positive, inclusive culture aligned with company values
Address employee relations matters, including conflict resolution and corrective actions
Promote ongoing professional development and training opportunities
Conduct routine site audits and document findings
Identify opportunities for process improvement and operational efficiency
Ensure corrective actions are implemented for any compliance or performance gaps
Develop and manage regional maintenance budgets to ensure financial performance
Monitor expenses and identify cost-saving opportunities
Review and approve invoices and capital expenditures
Partner with finance teams on forecasting and reporting
Support capital planning and long-term asset management strategies
Assist in planning and executing major capital projects and new developments