Director of Facilities

Jetson•North Vancouver, BC

46d•$160,000 - $200,000•Onsite

About The Position

We're looking for a sharp, execution-oriented Facilities Manager to own Jetson's physical footprint from coast to coast. This is a newly created role built for someone who thrives in fast-scaling environments — someone who can stand up a new market location in weeks, build vendor relationships that actually hold, and keep our existing facilities running cleanly and cost-effectively. You'll work directly with the CFO and across Finance, Operations, and Field teams to ensure Jetson's facilities infrastructure is always one step ahead of our growth.

Requirements

5+ years of facilities management experience, ideally in a multi-site, high-growth environment
Demonstrated experience with commercial lease negotiation and site acquisition
Strong vendor management track record — from sourcing through contract and ongoing accountability
Experience operating in both US and Canadian markets is a strong asset
Comfort working in ambiguous, fast-moving environments where you often have to build the process as you go
Excellent organizational and project management skills — you track details and hit deadlines
Financial literacy: comfortable working with budgets, OpEx/CapEx distinctions, lease abstracts, and variance reporting
Strong written and verbal communication skills; comfortable presenting to executive leadership
Proficiency with tools like Google Workspace, project management software, and facilities/lease tracking systems
Experience with modern tools, including AI, to automate and make your day more efficient.

Nice To Haves

Background in home services, HVAC, electrical, or construction-adjacent industries preferred
Experience with industrial or warehouse engineering (zoning, flow design, 5S methodology) preferred
Familiarity with NetSuite or similar ERP for purchase order and budget management preferred
CFM (Certified Facility Manager) or equivalent credential preferred

Responsibilities

Lead end-to-end site selection and acquisition for new Jetson locations across the US and Canada
Conduct market analysis, site visits, and zoning reviews to identify optimal facility types (warehouse, office, hybrid)
Negotiate and review commercial leases, LOIs, and licenses in coordination with legal counsel
Build and manage a scalable playbook for rapid site stand-up — from signed lease to operational in minimum time
Coordinate with Finance on capital expenditure planning, security deposits, and rent escalation modeling
Build and manage a national vendor network for cleaning, security, HVAC, electrical, landscaping, and general maintenance
Lead RFP processes, contract negotiations, and ongoing vendor performance reviews
Establish SLAs and accountability frameworks to ensure vendors meet Jetson's standards across every location
Develop preferred vendor lists and backup options for each market to eliminate single-point-of-failure risk
Manage facilities-related budgets, purchase orders, and invoice approvals
Own day-to-day operations and maintenance across all Jetson locations — warehouses, offices, and field service hubs
Implement preventive maintenance programs to protect assets and minimize unplanned downtime
Ensure all facilities meet health, safety, and building code standards in each jurisdiction (US and Canadian provinces)
Oversee workspace configuration for new and existing sites including signage, equipment layout, and storage design
Serve as the primary point of contact for landlord relationships and property management companies
Manage facilities-related insurance documentation, certificate of insurance compliance, and regulatory filings
Design scalable systems and processes for facilities management that can grow with Jetson's expansion footprint
Build templates, trackers, and SOPs so that every new site launch runs from a repeatable, documented playbook
Partner with Operations, Sales, and Finance on market launch timelines and facilities readiness milestones
Anticipate capacity needs 6–18 months out and proactively identify and qualify future sites
Report on facilities KPIs including cost per square foot, utilization, vendor performance, and lease obligations