Director of Facilities Safety and Security

OLV Human Services • Lackawanna, NY

4d • Onsite

About The Position

The Facilities Director of Safety and Security is responsible for leading the agency’s efforts to maintain safe, secure, and code-compliant environments across all facilities. This role oversees life safety compliance, environmental health standards, physical site security protocols, and emergency preparedness planning. The Director supervises facilities and security personnel, monitors all facility systems, and serves as the lead liaison with regulatory agencies, ensuring compliance with building, fire, safety, and security regulations. This position is integral to maintaining a safe and well-maintained environment for individuals, staff, and visitors.

Requirements

• In-depth knowledge of life safety codes, OSHA, OPWDD, HUD, and NFPA 101
• Working knowledge of building security systems (access control, video surveillance, electronic door hardware)
• Proficient in Microsoft Outlook, Excel, and Word
• Strong organizational, leadership, and documentation skills
• Ability to interpret technical manuals and facility blueprints
• Customer service-oriented and solution-focused
• Associate Degree in Facilities Management, Safety, Criminal Justice, or related field (Bachelor’s preferred)
• 6–9 years of progressive experience in facility operations, safety compliance, and security oversight
• Supervisory experience required
• Valid New York State Driver’s License Required
• HUD REAC Inspection Certification (or must be obtained upon hire)
• FEMA IS-100 Certification (or must be obtained upon hire)
• ALICE Active Threat Response Certification (or must be obtained upon hire)
• NFPA 101 Life Safety Code Certification (or must be obtained upon hire)
• Completion of agency New Hire Orientation
• Completion of Supervisor 101 (or equivalent leadership series)
• Ongoing updates in life safety, emergency management, and security best practices

Responsibilities

• Serve as the agency’s primary contact during inspections by agencies including NFPA, JCAHO, OPWDD, OCFS, SED, OFPC, HUD, and ATF.
• Maintain thorough documentation of inspections, life safety system records, preventive maintenance, and correction action plans.
• Monitor building systems including HVAC, plumbing, fire suppression, and structural integrity.
• Develop capital and lifecycle planning strategies for long-term infrastructure and compliance needs.
• Oversee security operations across all agency sites, including physical access controls, surveillance systems, and visitor management.
• Supervise the 790 Receptionist/Security role to ensure proper monitoring of facility access and visitor protocols.
• Manage door security access schedules and swipe card systems across all locations.
• Perform regular auditing of camera systems and generate reports on incidents, access anomalies, and policy compliance.
• Identify physical security risks and implement mitigation strategies in coordination with executive leadership and IT.
• Serve as Chair of the Emergency Preparedness Sub-Committee.
• Lead the annual review and update of the agency’s Emergency Preparedness Plan and Hazard Vulnerability Assessments.
• Schedule and oversee emergency preparedness drills (2 per year at residential sites; 1 per year at non-residential sites).
• Collect and evaluate drill outcomes, document lessons learned, and present findings to the Safety Committee.
• Ensure all life safety systems are routinely inspected and compliant (e.g., fire alarms, sprinklers, backflow, generators).
• Maintain documentation of inspections, repairs, and follow-up on all deficiencies.
• Review safety recalls, ensure corrective action is taken, and maintain records of compliance.
• Train maintenance and custodial staff on safety codes, system operations, and inspection standards.
• Develop reference materials and maintenance checklists to ensure consistent regulatory compliance.
• Supervise 790 Receptionist/Security role, ensuring alignment with safety, security, and customer service standards.
• Monitor staff performance, provide feedback, resolve timekeeping or conduct issues, and oversee task prioritization based on facility needs.
• Evaluate and inspect staff work, providing coaching to ensure quality and compliance.
• Collaborate with leadership to identify facility-related capital needs, especially as they pertain to life safety and physical security.
• Maintain agency-wide documentation on square footage, drills, inspections, maintenance, recalls, and regulatory reports.
• Provide support with facility tasks including carpentry, painting, plumbing, and snow removal when needed.
• Perform other duties as assigned by leadership.

Benefits

• Free parking
• Qualifying Non-For-Profit for Federal Student Loan Forgiveness Program
• Dental & Outpatient Mental Health services
• Up to $180 annual gym reimbursement
• Employee referral program
• Generous Paid Time Off (PTO)
• Health, dental & vision insurance options
• Paid employer sponsored life insurance
• Supplemental insurance programs for additional life insurance, short-term disability, accident & cancer insurance
• Up to $600 every year for completing biometric health screenings on a single health insurance plan & up to $1,200 if a spouse completes too!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree