Director of Facilities, Game Operations, and Rentals

University of New Orleans•New Orleans, LA

2d•Onsite

About The Position

The Director of Facilities, Game Operations, and Rentals is responsible for overseeing the daily operations of all athletics facilities, managing facility preparation for events, developing maintenance programs, ensuring safety and compliance, supervising staff, and managing facility rental programs. This role requires a comprehensive understanding of athletic facility operations, event management, and safety regulations. The position involves collaboration with various internal departments and external vendors, as well as managing budgets and personnel.

Requirements

Bachelor's degree in Sports Management, Facility Management, Business Administration, Construction Management, or related field.
Two to five years of responsible experience in facility operations, event management, athletics administration, or related areas.
Experience managing large-scale facilities, events, or operations.
Knowledge of facility maintenance, scheduling systems, and event operations.
Ability to work flexible hours, including evenings, weekends, and holidays.

Nice To Haves

Master's degree in Sports Administration, Business Administration, Facility Management, or related field.
Experience in NCAA Division I Athletics or professional sports.
Certified Sports Field Manager (CSFM), Certified Facility Manager (CFM), or related professional certification.
Experience overseeing construction and capital improvement projects.
Experience managing operational budgets and personnel.

Responsibilities

Oversee the daily operation of all athletics facilities, including competition venues, practice facilities, offices, locker rooms, concessions, and support spaces.
Develop and manage facility schedules for practices, competitions, camps, special events, and external rentals.
Establish and implement operational procedures and facility use policies.
Manage facility preparation for home athletic contests and departmental Special Events.
Coordinate venue setup and breakdown for Special Events, including equipment, seating, signage, and event infrastructure.
Work collaboratively with game operations, marketing, ticketing, and external vendors.
Serve as facility manager for assigned athletic events.
Assist with Southland Conference Championships, NCAA postseason events, and LSU New Orleans Athletics Special Events.
Develop and execute overall maintenance programs for athletic facilities and equipment.
Conduct routine inspections to identify facility repair and maintenance needs.
Oversee and/or execute minor repairs of equipment and key areas including: light plumbing, electrical, minor painting, mechanical, and carpentry. Repair fences, gates, chains, and athletic equipment.
Coordinate with campus facilities departments and contractors on repairs and improvements.
Coordinate with campus police, emergency management, and environmental health and safety personnel for game day and special events.
Ensure compliance with NCAA, Southland Conference, LSU New Orleans, local, state, and federal regulations.
Conduct facility safety inspections, risk assessments, and develop emergency action plans.
Ensure all facilities comply with ADA requirements and accessibility standards.
Supervise operations staff, student workers, and interns.
Develop staffing plans for athletic events and special programs.
Promote a culture of outstanding customer service, safety, and operational excellence.
Manage facility rental programs, concessions, and external event requests.
Serve as liaison between athletics and external groups utilizing facilities.
Ensure all rental events comply with departmental policies and procedures.