Director of Facilities for Islander Housing

Texas A&M University System • Corpus Christi, TX

3d • Onsite

About The Position

Texas A&M University-Corpus Christi (TAMU-CC) is seeking a Director, Housing Facilities to lead facilities operations for Islander Housing. This onsite leadership role involves strategic facilities operations, maintenance management, and customer-focused service delivery to support the university's residential experience. The Director will oversee maintenance, custodial, grounds, and administrative teams, and collaborate with campus stakeholders, vendors, students, and families to ensure housing facilities are safe, functional, and student-centered. The role also includes long-range planning, preventative maintenance strategy, summer turnover operations, and continuous improvement initiatives.

Requirements

• Bachelor’s degree in a related field.
• Ten (10) years of related facilities, housing operations, maintenance, or building management experience.
• Demonstrated supervisory and team leadership experience.
• Experience overseeing facilities operations, maintenance programs, and vendor coordination.
• Strong customer service, communication, and problem-solving skills.
• Ability to manage multiple priorities, projects, and operational needs simultaneously.
• Knowledge of compliance standards, policies, procedures, and operational controls related to facilities management.
• Ability to maintain the security and integrity of critical infrastructure systems, including communications, networks, cybersecurity systems, electrical systems, hazardous waste treatment systems, or water treatment systems.

Nice To Haves

• High school diploma/GED with fourteen (14) years of related experience.
• Associate's degree with twelve (12) years of related experience.
• Master’s degree with eight (8) years of related experience.
• Doctoral degree with six (6) years of related experience.

Responsibilities

• Lead strategic and day-to-day facilities operations for Islander Housing.
• Develop and maintain preventative, deferred, and corrective maintenance programs and procedures.
• Oversee unit turnover and refresh processes to support successful student move-ins.
• Manage vendor relationships and contracts related to facilities services, including landscaping, elevators, pest control, fire systems, pools, and summer turn support.
• Coordinate building maintenance projects, renovations, and construction progress from planning through occupancy.
• Serve as the primary facilities contact for Housing Operations, responding to student and parent concerns with professionalism and customer-focused problem solving.
• Provide leadership updates related to work orders, maintenance operations, and facilities projects.
• Support long-range facilities planning, compliance efforts, quality improvement initiatives, and operational controls.
• Ensure housing facilities meet university standards, policies, procedures, and safety requirements.
• Participate as a member of the housing leadership team, contributing to strategic planning and operational decision-making.
• Manage designated operational budgets and support communication efforts related to facilities services and projects.
• Lead and supervise maintenance, custodial, grounds, and administrative support staff.
• Establish clear expectations, workflows, and accountability measures for team members and student workers.
• Provide coaching, mentorship, and leadership development for facilities staff.
• Conduct performance evaluations and support employee growth and engagement.
• Coordinate presentations and updates related to construction and facilities progress.
• Monitor operational performance and establish metrics to evaluate departmental success.
• Foster a collaborative, service-oriented culture focused on operational excellence and responsiveness.
• Participate in special projects and university initiatives as assigned.
• Support continuous improvement efforts that strengthen the student residential experience.
• Perform additional duties in support of housing and university operations.

Benefits

• Medical, dental, and vision coverage through Blue Cross Blue Shield of Texas
• Retirement plans through TRS or ORP with employer contributions
• Life insurance and long-term disability coverage
• Flexible Spending Accounts (FSAs)
• Vacation and sick leave accrual plus paid holidays
• Tuition assistance through the Employee Betterment Program, offering up to 18 credit hours annually after eligibility requirements are met
• Wellness and employee support resources
• Additional voluntary retirement savings options

What This Job Offers

• Job Type: Full-time
• Career Level: Director