Director of F&B

Westmont Hospitality Group•Ottawa, ON

2d•Onsite

About The Position

At our core, we see hospitality as something deeply human-rooted in connection, shared moments of success, and a workplace where everyone feels they belong. For those who take pride in caring for others, this is more than a role, it’s a meaningful career. As Director of Food & Beverage Manager, you shape the energy and identity of our dining experience. You bring a strong sense of place to everything you do, curating moments that feel both locally inspired and personally memorable. With a thoughtful, hands-on leadership style and a keen attention to detail, you guide your team to deliver service that feels natural, attentive, and sincere. You balance creativity with operational excellence, ensuring the restaurant runs smoothly and successfully, while fostering a team culture where people feel supported, confident, and motivated to do their best work and where every guest feels truly welcomed.

Requirements

Minimum 5 years of progressive leadership experience in Food & Beverage, ideally within a high-volume hospitality environment
A natural leader with high energy, an entrepreneurial mindset, and a passion for delivering exceptional guest experiences
Proven ability to drive results, manage costs, and positively impact overall financial performance
Strong interpersonal skills with the ability to connect and work effectively with individuals from diverse backgrounds
Excellent communication skills, both written and verbal, with a clear and professional approach
Proficiency in Microsoft Office (Word and Excel) and comfort working with operational systems
Highly organized with strong administrative and time management skills

Nice To Haves

Post-secondary education in Hospitality Management or a related field is considered an asset

Responsibilities

Lead all aspects of daily Food & Beverage operations, ensuring a consistently high standard of service, quality, and guest experience
Plan and manage both short- and long-term staffing needs, including recruitment, onboarding, training, development, and succession planning
Inspire, coach, and support the team to achieve exceptional guest satisfaction and strong colleague engagement results
Drive revenue growth while maintaining cost control through thoughtful planning, forecasting, and execution of strategic initiatives
Prepare, monitor, and deliver on monthly revenue forecasts and budgets, proactively managing expenses to meet financial targets. Additionally, assist with annual budget preparation.
Maximize team productivity through effective scheduling, cross-training, and fostering a flexible, multi-skilled workforce
Plan, coordinate, and execute special events, seasonal programming, and holiday activations to enhance the guest experience and drive business
Ensure full compliance with health, safety, and sanitation standards, maintaining a safe environment for both guests and colleagues
Oversee all point-of-sale operations, ensuring accuracy in transactions, adherence to procedures for adjustments, and proper cash handling protocols
Safeguard financial assets by ensuring the secure handling of floats and adherence to internal controls
Support inventory management, including maintaining appropriate par levels, overseeing equipment care, and conducting regular inventory counts
Maintain and support F&B systems and tools to ensure operational efficiency and accuracy