Director of Environmental Services

Aramark•Charlotte, NC

2d•Onsite

About The Position

Aramark Healthcare+ is seeking a Director of Environmental Services in Charlotte, NC. This role is responsible for leading the Environmental Services operation and ensuring the facility consistently meets health, safety, cleanliness, and service standards. The Director will oversee day-to-day EVS operations, lead and develop the team, drive quality and performance improvement, and ensure areas of responsibility meet both Aramark standards and client expectations. This position will also partner closely with hospital leadership and key stakeholders to support a clean, safe, and welcoming environment for patients, families, visitors, and staff.

Requirements

Requires at least 3 years of experience in healthcare environmental services
Requires a bachelor's degree or equivalent experience

Nice To Haves

Requires up to 2 years of experience in a management or supervisory role preferred

Responsibilities

Plans, controls and directs all cleaning, sanitizing and waste removal functions within a healthcare facility to meet operating and financial goals, client objectives and customer needs
Overall ownership and accountability of operational management and financial performance of the unit
Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers
Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved
Reward and recognize employees
Identify and engage top talent and develop team members to their fullest potential within the organization
Plan and lead team management meetings
Ensure safety and sanitation standards in all operations
Establish and maintain effective client and customer rapport for a mutually beneficial business relationship
Identify client needs and communicate operational progress
Deliver and model WEST as the foundation for delivering excellent customer service
Facilitate and support new business and retention activities
Develop programs (facilities, custodial, energy, grounds or maintenance) to meet client and customer demands and specifications
Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory
Ensure the completion and maintenance of financial statements relative to the department
Oversight and responsibility to deliver client and company financial targets
Adopt all Aramark processes and systems, eliminate custom/manual reports
Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
Implement and maintain GM agenda for both labor and total quality management requirements
Create value through efficient operations, appropriate cost controls, and profit management
Ensure consistent application of Aramark’s operating standards and processes (Operational Excellence) with particular focus on efficiencies in sustainability efforts to reduce energy consumption and labor productivity standards