Director of Environmental Services

Rosedale Green & Emerald Trace • Erlanger, KY

3d • Onsite

About The Position

Great leaders know that exceptional care begins long before a caregiver walks into a resident's room. At Emerald Trace, we believe every hallway, resident room, common space, and first impression communicates something important. It says "You matter." We're looking for an experienced Director of Environmental Services who sees housekeeping as more than cleaning. Someone who understands that creating a beautiful, safe, organized, and welcoming environment is one of the most meaningful ways we can care for the older adults who call Emerald Trace home. If you're a servant leader who enjoys developing people, improving systems, and taking pride in doing things the right way, we'd love to meet you. About Emerald Trace Emerald Trace is a nonprofit senior living community where residents, families, and employees become part of something bigger than themselves. Our leadership team believes in collaboration, accountability, continuous improvement, and treating one another with dignity and respect. We work hard, support one another, and never lose sight of the people we serve.

Requirements

• High school diploma or equivalent required.
• Three or more years of supervisory or management experience in environmental services, healthcare, hospitals, long-term care, hospitality, hotels, or a related service environment.
• Strong organizational and leadership skills.
• Experience leading teams through coaching, accountability, and professional development.
• Knowledge of environmental services operations, infection prevention, OSHA, and safety practices preferred.
• Excellent communication and problem-solving abilities.
• A commitment to creating an environment where residents feel proud to call Emerald Trace home.

Responsibilities

• Lead, coach, and develop our housekeeping team.
• Build schedules and staffing plans that support outstanding resident service.
• Ensure the community consistently reflects the high standards our residents deserve.
• Oversee infection prevention practices related to environmental services.
• Maintain regulatory compliance with state and federal standards.
• Conduct quality inspections and continuously improve departmental performance.
• Manage departmental budgets, supplies, equipment, and purchasing.
• Partner with Nursing, Maintenance, Dining Services, Activities, Infection Prevention, and Administration to create an exceptional resident experience.
• Participate in Quality Assurance, Safety, and Infection Prevention initiatives.
• Foster a culture where accountability, teamwork, kindness, and excellence are simply how we do business.

Benefits

• Competitive compensation
• Comprehensive benefits package
• Paid Time Off
• Retirement savings opportunities
• Professional development and leadership support
• A collaborative leadership team that genuinely enjoys working together
• A nonprofit mission where people come before profits
• The opportunity to make a meaningful impact on the lives of older adults every single day

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED