Director of Engineering

Human Resources • Napa, CA

1d • Onsite

About The Position

The Director of Engineering is responsible for the maintenance of the entire hotel/resort and/or property, including physical buildings, grounds, mechanical, electrical, and HVAC systems. This role manages the department budget, capital expenditure projects, preventative maintenance, and energy conservation. The Director also builds and manages teams effectively.

Requirements

• Vocational schooling, military training, certification and/or experience in building related trades required in one or more of the following areas: HVAC, electrical, plumbing, and carpentry.
• Five or more years related progressively responsible hotel or building maintenance/facilities management experience with one year as Assistant Director of Engineering in a similar setting.
• Ability to manage the department by setting direction, establishing priorities, and allocating resources effectively.
• Knowledge and ability to complete reports, financial forecasts and budgets.
• Extensive working knowledge of building systems including HVAC, electrical, plumbing, refrigeration, roofs, building finishes, mechanical operations, energy management and Preventative Maintenance Programs.
• Completes required training as scheduled.
• Excellent customer service/communication skills to work with guests of various social, cultural, economic and educational backgrounds for the purpose of resolving problems/complaints and providing a high level of guest satisfaction.
• Able to use mathematics to solve problems, prepare budgets, conduct analyses and prepare reports.
• Strong computer skills including Word, Excel and Energy Management systems.
• Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Attention to detail.
• Must be able to solve problems and remain calm and alert if dealing with difficult guests, during busy activity periods or in an emergency situation.
• Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests.
• Must be able to read and understand blueprints, wiring schematics and technical manuals.
• Able to work independently with minimal guidance and as part of a team.
• Must maintain a clean and appearance and professional demeanor.

Nice To Haves

• Bachelor’s degree in Engineering/Facility Management desired.
• Bilingual ability to communicate in Spanish preferred.

Responsibilities

• Provides guidance and direction to ensure overall departmental success.
• Manages subordinate supervisors/lead personnel who supervise team members in the assigned Engineering areas.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws, including interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding and disciplining team members, and addressing complaints and resolving problems.
• Plans department goals and directs team members to achieve results.
• Participates in the hiring process by interviewing potential team members and selecting those that best meet staffing needs.
• Monitors and develops team member performance, including supervision, scheduling, counseling, evaluations, and recognition.
• Monitors and assesses service and satisfaction trends, evaluates and addresses issues, and makes improvements.
• Develops, implements, and manages the maintenance program.
• Negotiates maintenance contracts for the property, including structure, grounds, and all equipment.
• Ensures all local, state, and national codes and regulations are met to ensure safety, convenience, and satisfaction of guests and team members, and to protect assets and maintain property in excellent condition.
• Develops and maintains a preventative maintenance program for guest rooms and equipment.
• Maintains a safe environment throughout the hotel/resort and/or property for all team members and guests.
• Acts as the safety coordinator and ensures all emergency equipment and systems are inspected, tested, and certified per standards.
• Provides team members with information about the safe use of systems and structures.
• Develops, implements, and directs all emergency programs.
• Ensures inspections are made and equipment is maintained.
• Conducts drills and ensures compliance with all codes and regulations.
• Provides team member training and maintains safety records.
• Maintains the property's energy conservation program.
• Reviews guest comments related to maintenance and facilities and ensures problems are corrected in a timely manner.
• Professionally responds to guest requests promptly to ensure high levels of customer satisfaction and quality.
• Notifies Management and/or Security of all unusual events, circumstances, missing items, or alleged theft.
• Follows all safety policies and procedures.
• Responds to reports of potential safety issues and proactively takes immediate action to resolve when noted.
• Maintains strict compliance with the hotel/resort and/or property's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS.
• Provides support for special Corporate projects on remodeling projects or capital expenditures.
• Walks through property to visually assess the safe and efficient maintenance and operation of the physical structure of the hotel/resort and/or property, all mechanical, electrical, HVAC systems, and property equipment.
• Meets with property General Manager and department heads regularly to determine specific and general maintenance needs.
• Ensures all needs are addressed on a timely basis to ensure safe and efficient use of equipment and energy and mitigate disruption to service and ensure guest satisfaction.
• Ensures adequate inventory of parts, supplies, tools, and materials are available to minimize unneeded downtime.
• Responds to emergency crisis and ensures operational support areas are covered to provide excellent customer service.
• Notifies management of major system/building problems or failures and unanticipated maintenance needs.

Benefits

• Equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree
• Number of Employees: 251-500 employees