Director of Engineering, Trust & Safety

Strava • San Francisco, CA

5d • $290,000 - $325,000 • Hybrid

About The Position

As the engineering leader for Trust & Safety, you own the systems that keep Strava's community safe and compliant: proactive detection and moderation of harmful content, age assurances, and regulatory reporting. You’ll drive technology strategy for core services and product experiences, often built with AI/ML strategies. You partner closely with Policy, Legal, Product, Design, and Ops, while you own the engineering roadmap, team, and delivery. This role is based in our San Francisco, CA office with a hybrid in-office requirement of at least 3 days per week.

Requirements

• Engaging with an empathetic, business-aligned leadership mindset.
• Building strong working relationships with cross-functional stakeholders and understanding their needs, while staying clearly accountable for the engineering roadmap.
• Coaching engineers at all levels and career stages, including managers.
• Applying sound judgment to ambiguous, high-stakes situations
• Embracing an inclusive, collaborative environment that elevates a diverse set of voices and experiences.
• Have a track record delivering trust and safety initiatives for a consumer-facing application with user-generated content.
• Have experience leading and managing multiple teams of engineers, including managing managers and staff+ engineers.
• Have hands-on fluency with AI/ML approaches to content moderation and detection — e.g. LLM-based classifiers, automated flagging/auto-moderation systems
• Have experience partnering with Product and other cross-functional stakeholders to balance short-term deliverables with long-term technology investment
• Have 5+ years of experience in Trust & Safety and 5+ years of management experience, including at least 2 years managing managers.
• Full stack experience with 10+ years of systems engineering experience.
• Up to date on AI technology for engineering and engaged in applying best practices for yourself and your team.

Responsibilities

• Lead a team of engineers supporting Trust & Safety at Strava and guide their career development and the teams overall evolution.
• Partner with AI/ML to set the technical strategy for how Strava applies LLM-based auto-moderation to detect and act on harmful content at scale
• Identify and drive the capabilities and tech investments that build a durable foundation for trust and safety, including the internal platform other Strava engineering teams integrate with.
• Partner closely with Product, Policy, Legal, Design, and Ops to deliver on Trust & Safety's most critical priorities.
• Build an inclusive, high-accountability team culture

Benefits

• Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together. Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. California Consumer Protection Act Applicant Notice

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed