Director of Engineering-AI/ML

Royal Bank of CanadaToronto, ON

About The Position

Are you an experienced and studious early adopter of emerging AI technologies and love working with data? Are you a hands-on technical leader who loves solving tough problems, mentoring rising stars, and building cutting-edge software? RBC is looking for a Director of Engineering to help shape the future of our digital platform by creating impactful solutions, leading the implementation and optimization of embedding models to transform data into vectorized representations, enabling advanced semantic understanding and contextual relevance in AI-driven applications. You will manage the design and integration of knowledge graphs to structure and link enterprise data, drive the adoption of RAG techniques to enhance AI model outputs by integrating domain-specific knowledge and real-time data retrieval, ensuring accurate and contextually enriched responses. You will oversee the implementation and governance of LLMs, ensuring their effective use in delivering advanced natural language processing capabilities while maintaining compliance with enterprise standards and regulatory requirements. Additionally, you will assist in the development of a portfolio of enterprise applications and tools using technologies such as Python, Express, Node, React, and Ansible. You will spend at least 60% of your time coding, designing, and engineering solutions that power critical systems, while also inspiring a team of talented developers to do their best work. Your contributions will go beyond code and your leadership will elevate the entire team. If you’re excited about tackling complex challenges, growing the next generation of engineers, and working in an environment where your ideas matter, let’s talk.

Requirements

  • 5+ years of leadership experience managing a team of engineers, data scientists, or similar roles.
  • 8+ years of experience working with RDBMS (e.g. MSSQL, Oracle, PostgreSQL) and data technologies (e.g. Snowflake).
  • 5+ years of hands-on experience with Python, React, and REST APIs/Microservices.
  • 2+ years of hands-on experience with AI technologies (LLMs, ML).
  • Deep understanding of access/credential management (LDAP, Vault), security protocols (JWT, OAuth, SSL Certificates) and interface specifications (Postman, Swagger, SOAP).
  • Proficiency in DevOps, CI/CD pipelines and automation tools (Ansible, Artifactory, Kyvos, PowerShell).
  • A passion for technology and a love of software development culture.

Nice To Haves

  • Experience with object-oriented programming and microservice design patterns (e.g., load balancing, resiliency).
  • Familiarity with major architectural styles, such as reactive or event-driven systems.
  • Knowledge of modern front-end design trends and technologies.
  • Strong understanding of Agile methodologies and the ability to contribute to continuous improvement initiatives.
  • Experience within GRC domains, preferably in Operational Risk, Regulatory Compliance, and IT Risk and Archer or similar GRC tools.
  • Strategic thinker with excellent interpersonal skills to work across functions and businesses.

Responsibilities

  • Lead by example by writing clean, maintainable, and efficient code for front-end and back-end applications that solve real-world problems.
  • Push the adoption of next gen technology by implementing new AI-driven solutions.
  • Mentor and support emerging talent in the team, fostering a culture of curiosity and excellence.
  • Design and implement high-performance applications that meet the highest standards of scalability, reliability, and security.
  • Champion modern development practices like CI/CD, cloud-native architecture, and test-driven development.
  • Design and develop robust solutions, from architectural decisions to hands-on coding.
  • Collaborate with product teams to build customer-centric solutions that push the boundaries of what’s possible in banking.
  • Continuously explore new technologies and strategies to keep RBC at the forefront of innovation.
  • Work directly with the business and senior management to implement the vision for next generation solutions.

Benefits

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work, take on progressively greater accountabilities, and build close relationships with clients
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