Director of Employee Relations & Performance Management

DexCom • San Diego, CA

7d • Remote

About The Position

The Director of Employee Relations & Performance Management is a global people leader with a unique opportunity to build and shape a modern, forward-looking employee relations function at scale. This role will define and stand up global operating practices, establishing consistent, principled approaches to employee relations and performance management that enable both organizational effectiveness and a strong, values-driven culture. Reporting to the VP of Talent & Development, this leader will set enterprise standards for employee relations, performance management, and workplace practices—balancing fairness, consistency, and compliance with a clear focus on enabling high performance, leadership accountability, and trust. As a key architect of this function, the Director will influence how leaders across the organization approach performance, decision-making, and employee experience. This role represents an evolution of traditional ER. The Director will lead the integration of Employee Relations and Performance Management into a more proactive, insight-driven capability, moving beyond reactive case management toward anticipating risk, identifying patterns, and addressing root causes before issues escalate. By leveraging data, trends, and organizational insight, this leader will inform policy, strengthen manager capability, and shape organizational practices that drive both performance and culture. Equally important, this leader will guide the team through this transformation—building capability, evolving mindsets, and establishing new ways of working that position the function as a strategic partner to the business. The outcome is an ER & Performance function that not only manages issues effectively but actively contributes to a healthy, high-performing organization.

Requirements

• Deep expertise in employee relations and performance management within complex, global organizations
• Successfully evolved ER functions from reactive case management to proactive, insight-driven models
• Strong knowledge of global employment law and investigation best practices
• Experience building and scaling performance management frameworks, tools, and systems
• Influential leader with executive presence and the ability to navigate sensitive, high-stakes situations
• Proven people leader who develops high-performing, specialized teams
• Uses data and insights to inform decision-making and drive organizational outcomes
• Communicates clearly and effectively, building trust with senior leaders and cross-functional partners
• Typically requires a Bachelors degree with 15+ years of industry experience
• 9+ years of successful management experience in relevant industry

Nice To Haves

• SHRM‑SCP, SPHR, or equivalent certification preferred

Responsibilities

• Lead the global employee relations function, defining enterprise philosophy, standards, and operating models
• Serve as a trusted advisor to executives and HRBPs on complex ER matters, performance issues, and organizational risk
• Own and evolve the enterprise performance management framework, ensuring alignment with culture and business goals
• Oversee complex investigations (e.g., misconduct, discrimination, retaliation) and partner with Legal and Compliance on high-risk matters
• Analyze ER and workforce data to identify trends and proactively address systemic issues
• Translate insights into scalable solutions, including policy updates, manager enablement, and organizational interventions
• Design and deliver training to strengthen leader capability in employee relations and performance management
• Build and lead a high-performing global ER team, establishing processes, governance, and scalable ways of working

Benefits

• A full and comprehensive benefits program
• Growth opportunities on a global scale
• Access to career development through in-house learning programs and/or qualified tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Director