Director of Emergency Services - 26-00508

NavitasPartners•Fort Walton Beach, FL

About The Position

The Director of Emergency Services provides leadership and oversight for all emergency department operations, ensuring high-quality, patient-centered care. This role includes staffing management, forecasting, budget monitoring, and strategic planning. The Director fosters a culture of accountability, collaboration, and continuous improvement, supporting the implementation of policies and procedures that align with organizational objectives.

Requirements

3+ years of recent acute care ED leadership experience in a Level 1 or Level 2 Trauma facility.
Bachelor’s degree in Nursing required; Master’s degree preferred.
Demonstrated ability to lead large multidisciplinary teams and manage high-acuity environments.
Strong communication, collaboration, and mentorship skills.
High energy, motivational leadership style; ability to support new graduate nurses.

Nice To Haves

Master’s degree preferred.

Responsibilities

Implement evidence-based practices to advance patient safety and clinical outcomes.
Monitor and manage variation in clinical practice to improve efficiency, effectiveness, and cost.
Ensure adherence to internal and external benchmarks, accreditations, and regulatory requirements.
Develop and enforce policies, procedures, and standards to maintain legal and regulatory compliance.
Oversee equipment maintenance according to regulatory and accreditation standards.
Coordinate patient throughput, admission, and discharge planning to optimize patient flow.
Ensure staff have appropriate clinical competencies to meet patient care needs.
Direct nursing practice and unit operations, ensuring patient and family needs are assessed and met.
Lead initiatives to enhance patient experience and satisfaction.
Use feedback mechanisms to benchmark performance and identify improvement opportunities.
Collaborate with patient experience leaders to ensure evidence-based practices in customer service.
Develop and implement strategies to improve patient outcomes and overall experience.
Foster a culture that aligns with organizational mission, vision, and values.
Recognize, value, and support employees; develop strategies to improve employee engagement.
Identify training needs and provide coaching, feedback, and professional development.
Attract, retain, and develop top talent to ensure the right skills in the right roles.
Collaborate with administrative and physician leadership to enhance existing services and develop new offerings.
Identify opportunities for service expansion, technology adoption, and increased patient volume.
Participate in the annual budget process and monitor department performance.
Ensure effective labor management, including staffing, scheduling, and productivity oversight.
Manage operating expenses, supply utilization, and cost-reduction initiatives.
Adhere to the Code of Conduct and organizational mission and values.
Perform other duties as assigned by leadership.