Director of Emergency Services
About The Position
A high-volume acute care hospital serving the Emerald Coast region is seeking an experienced Director of Emergency Services to lead emergency department operations across a main emergency department and multiple freestanding emergency locations. This senior leadership role is responsible for clinical quality, patient throughput, staffing, financial performance, and growth initiatives within Emergency Services. The Director will play a key role in stabilizing operations, developing teams, improving retention, and supporting expansion of emergency services. This opportunity is best suited for a hands-on Emergency Department leader with Level I or Level II trauma experience, strong operational discipline, and the ability to energize teams in a fast-paced environment.
Requirements
- Bachelor’s degree in Nursing
- Active Registered Nurse (RN) license
- Minimum of 3 years of current or recent Emergency Department Director experience
- Experience leading Emergency Services in a Level I or Level II trauma environment
- Demonstrated success managing high-volume emergency departments
Nice To Haves
- Master’s degree in Nursing, Healthcare Administration, or related field
- Experience overseeing multiple emergency departments or freestanding ERs
- Strong background in throughput improvement, staff engagement, and operational turnaround
- Ability to lead, inspire, and develop teams in high-acuity settings
Responsibilities
- Provide strategic and operational leadership for Emergency Services across multiple sites.
- Ensure delivery of safe, high-quality, patient-centered emergency care.
- Implement evidence-based practices to improve clinical outcomes and patient safety.
- Maintain compliance with regulatory, accreditation, and trauma standards.
- Oversee equipment readiness, maintenance, and regulatory compliance.
- Direct nursing practice, clinical standards, and departmental policies.
- Drive efficient patient flow through volume forecasting, staffing alignment, and coordination of admissions and discharges.
- Lead initiatives to reduce wait times, improve length of stay, and enhance throughput.
- Foster interdisciplinary collaboration among physicians, nursing, ancillary departments, and leadership.
- Lead strategies to improve patient satisfaction and service excellence.
- Utilize patient feedback and performance metrics to drive continuous improvement.
- Establish accountability for consistent, high-quality patient interactions.
- Lead workforce planning, recruitment, engagement, and retention strategies.
- Develop leaders and frontline staff through coaching, education, and performance management.
- Build a culture of accountability, trust, and professional growth.
- Stabilize staffing and reduce turnover through targeted leadership initiatives.
- Partner with administrative and physician leadership to expand emergency services and support new site openings.
- Identify opportunities for service line growth, innovation, and differentiation.
- Support onboarding and development of new graduate nurses within Emergency Services.
- Lead departmental budgeting, forecasting, and expense management.
- Ensure effective labor management, scheduling, productivity, and premium pay control.
- Identify cost-containment opportunities while maintaining quality and access.
Benefits
- Competitive executive salary range with market flexibility for highly experienced leaders
- Annual performance incentive with significant upside
- Relocation assistance (if applicable)
- Comprehensive medical, dental, and vision insurance
- Paid time off and paid holidays
- Retirement plan with employer contribution
- Tuition assistance and professional development support
- Wellness and employee support programs
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
101-250 employees
