Director of Emergency Department

Community Health Systems • Kirksville, MO

2d

About The Position

The Director, Emergency Department, provides strategic leadership and operational oversight for the department, ensuring the delivery of high-quality, patient-centered care in a fast-paced environment. This role oversees clinical practice, departmental operations, staffing, and education while fostering a culture of excellence, innovation, and collaboration. The Director ensures compliance with regulatory standards, drives quality improvement initiatives, and supports the professional development of team members to achieve organizational goals.

Requirements

• Bachelor's Degree in relevant field required or Seven (7) plus years of direct experience in lieu of a Bachelor's degree required
• 3-5 years of experience in closely related field with Bachelor's degree required
• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• BCLS - Basic Life Support required
• ACLS - Advanced Cardiac Life Support required

Nice To Haves

• Master's Degree preferred
• 3-5 years of previous leadership experience preferred
• CEN - Certified Emergency Room Nurse preferred
• TNCC - Trauma Nursing Core Course preferred
• ENPC - Emergency Nursing Pediatric Certification preferred

Responsibilities

• Provides strategic leadership and operational oversight of the Emergency Department, ensuring delivery of high-quality, patient-centered care consistent with organizational and regulatory standards.
• Collaborates with medical staff, nursing leadership, and ancillary departments to improve care coordination, throughput, and patient experience across the continuum of emergency services.
• Monitors departmental performance metrics, including length of stay, left-without-being-seen rates, door-to-provider times, and patient satisfaction, identifying trends and implementing improvement strategies.
• Partners with hospital leadership to ensure readiness for all regulatory, accreditation, and compliance requirements, including The Joint Commission, CMS, and state agencies.
• Directs emergency preparedness planning and participates in disaster response coordination, ensuring departmental readiness for mass casualty and crisis situations.
• Responds promptly to patient care concerns, critical incidents, and operational disruptions, ensuring effective resolution and communication of outcomes.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.
• Provides leadership, mentorship and professional development opportunities for departmental staff.
• Schedules employees to ensure effective use of resources.
• Consults with leadership on any potential staffing issues.
• Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
• Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation and long-term planning.
• Monitors expenditures, ensuring cost-effective delivery of services.
• Evaluates and implements new technologies to enhance operational efficiency.
• Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
• Ensures compliance with all relevant regulatory bodies.
• May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
• Participates in audits, inspections and accreditation processes as applicable.
• Follows established quality control practices to ensure accuracy, consistency and safety.
• Works closely with leadership teams to coordinate and improve service delivery.
• Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• May work in a staff role, when required.
• Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Benefits

• Northeast Regional Medical Center offers an excellent total compensation package, including competitive salary, a comprehensive benefit package, and growth opportunities.
• Your benefits include 401(k), PTO, medical, dental, flex spending, life and disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees