Director of E&I Operations

Mid-State Industrial Maintenance•Lakeland, FL

5d•Onsite

About The Position

The Director of Electrical & Instrumentation (E&I) Operations leads the division’s operational performance, workforce development, and strategic service-line expansion. The role is accountable for safe and profitable project execution while establishing technical training, trade qualification programs, and new industrial electrical capabilities to support sustainable growth. The Director partners with the Vice President of Operations – E&I, Commercial leadership, project teams, and customers to align resources, capabilities, and business opportunities. The position is based at 4302 Wallace Rd, Lakeland, Florida, with frequent visits to customers and project sites. In-state and out-of-state travel, including overnight travel, is required as business needs dictate. Work takes place in an office and active industrial facilities; the schedule may include evenings, weekends, or holidays as operational needs require. The position requires compliance with Mid-State safety, drug-free workplace, and applicable pre-employment screening requirements. Candidates must pass a post-offer/pre-placement drug screen and job-related employment physicals, and submit to a post-offer/pre-employment background check verifying criminal history. Applicants must be legally authorized to work in the United States. Mid-State participates in E-Verify.

Requirements

Bachelor’s degree in Electrical Engineering.
10+ years of industrial electrical and instrumentation experience.
Demonstrated success managing industrial electrical projects, developing field teams, and meeting safety, schedule, and financial objectives.
Strong knowledge of industrial power distribution, motor controls, instrumentation, electrical maintenance, and applicable safety requirements.
Ability to translate strategic initiatives into measurable deliverables, milestones, and accountable execution plans.
Strong financial acumen, customer communication, leadership, and problem-solving skills.
Proficiency with project management, reporting, budgeting, and related business software.
Legally authorized to work in the United States.
Ability to meet the stated communication, mobility, vision, and occasional lifting requirements of the position, including lifting, carrying, pushing, or pulling objects weighing up to 20 pounds.
Ability to comply with applicable safety procedures and use appropriate personal protective equipment in designated work areas.
Ability to travel in-state and out-of-state, including overnight travel, as business needs dictate.

Nice To Haves

Electrical Contractor license or other applicable trade credentials.
At least 3 years of leadership or operations management experience (preferred).
Experience building technical training or qualification programs, or launching new industrial maintenance services (strongly preferred).
Working knowledge of electrical reliability methods, fiber-optic systems, and substation work, with the ability to identify and close capability gaps.

Responsibilities

Develop, implement, and maintain a structured technical training program that advances Electrical Helpers to Journeyman I and Journeyman I to Journeyman II, with defined skills, training pathways, hands-on assessments, and documented progression.
Develop and administer trade qualification cards for electrical helpers and journeymen, including task-specific competency standards, field evaluations, and supervisor sign-offs.
Lead development and implementation of E&I service lines, including electrical reliability services, fiber-optic installation, termination and testing, and substation construction and maintenance.
Prepare service-line development plans covering customer demand, service scope, equipment and tooling, credentials, staffing, training, vendors or specialty partners, pricing, and profitability targets.
Work with Commercial and Operations leadership to identify customers, develop proposals, pilot new offerings, and convert new capabilities into recurring, profitable work.
Oversee daily E&I operations and project management, ensuring safe execution, quality, productivity, schedule performance, and customer satisfaction.
Lead staffing plans, field supervision, resource allocation, equipment readiness, and workforce capacity for current work and growth initiatives.
Monitor revenue, labor productivity, costs, forecasts, and gross profit, and implement corrective actions when performance deviates from plan.
Ensure compliance with applicable electrical codes, customer requirements, safety standards, and company policies; reinforce safe work practices and quality controls.
Mentor project managers, superintendents, and field leaders; establish role expectations, accountability, performance feedback, and employee development opportunities.
Coordinate with estimating, project management, safety, HR, and other divisions to improve handoffs, execution processes, and organizational consistency.
Maintain customer relationships, visit field sites, resolve operational issues, and identify opportunities to expand service offerings.
Report operational results, training and qualification progress, new-service milestones, staffing needs, and risks to the VP of Operations – E&I.