Director of Dining Services

Elderwood•Hornell, NY

1d•Onsite

About The Position

Elderwood at Hornell is seeking an experienced and service-driven Director of Dining Services to lead the dining operations within one of our skilled nursing and rehabilitation facilities. This is a key leadership opportunity for a hospitality or dietary services professional who understands that dining is more than food service - it is a critical part of resident satisfaction, quality of life, clinical support, and the overall care experience. The Director of Dining Services oversees all kitchen and dining operations, leads and develops department staff, ensures regulatory compliance, manages departmental budgets and inventory, and helps create a welcoming, resident-centered dining environment. If you are a strong operational leader with long-term care, healthcare, hospitality, or dietary management experience - we’d welcome the opportunity to connect.

Requirements

Associate’s degree or higher in Food Service Management (or Hospitality, if the course study includes food service or restaurant management) from an accredited institution of higher learning, OR Certified Dietary Manager, OR Certified Food Service Manager.
Three years supervisory experience required.
At least one year experience in a health care setting required.
Working knowledge of CMS and DOH regulations as they relate to food service.
Ability to read, write, speak, and understand the English language at an intermediate or more advanced level.

Nice To Haves

Experience with the QIS survey process preferred.
Computer skills and knowledge in nutritional software programs preferred.

Responsibilities

Direct and oversee all Dining Services operations within the facility
Lead, coach, and supervise dietary and kitchen staff
Create staffing schedules and manage department labor within budgetary guidelines
Conduct routine audits and monitor department performance improvement initiatives
Support recruitment, onboarding, and employee development efforts
Ensure residents receive high-quality meals and exceptional service
Interact regularly with residents and families regarding meal satisfaction and dietary needs
Promote a clean, welcoming, and resident-centered dining environment
Participate in resident care planning and interdisciplinary collaboration
Maintain compliance with CMS, DOH, and food safety regulations
Ensure proper food preparation, sanitation, storage, and meal service practices
Maintain survey readiness and support QIS/process improvement initiatives
Monitor inventory, purchasing, and resource utilization to minimize waste and control costs