Director of Digital Platforms & Technology
About The Position
The Center for Action and Contemplation (CAC) is seeking a Director of Digital Platforms & Technology Operations to lead the strategy, governance, and evolution of our core technology ecosystem. This role oversees CAC's digital platforms across Web, CRM (Salesforce), and IT Operations, ensuring systems are reliable, integrated, accessible, and aligned with organizational priorities. While responsible for the broader technology landscape, this leader's primary area of expertise and ownership will be CAC's web ecosystem. As a strategic partner to leaders across the organization, you'll help shape how technology supports our mission, staff, and global audience. You'll balance competing priorities, guide platform investments, lead cross-functional initiatives, and ensure our systems continue to evolve thoughtfully and sustainably. This is an exciting opportunity for a leader who enjoys combining technology strategy, product thinking, people leadership, and organizational influence to create meaningful impact.
Requirements
- 12+ years of experience leading digital platforms, web technologies, product functions, or enterprise systems.
- Demonstrated success owning web platform strategy, architecture, and roadmap development.
- Strong product management experience, including prioritization, stakeholder management, and requirements gathering.
- Experience leading cross-functional teams and managing people leaders.
- Proven ability to influence decisions and drive outcomes across complex organizations.
- Strong communication, planning, and budget management skills.
- Experience working with external vendors, contractors, and technology partners.
Nice To Haves
- Experience with Salesforce or comparable CRM platforms.
- Experience with Microsoft Office, Windows, and OS Operating systems, and networking fundamentals.
- Experience with WordPress, web governance, and accessibility standards.
- Product Management certifications (CPM, CSPM, Scrum, etc.).
- Experience in a nonprofit or mission-driven organization.
- Familiarity with Asana, Google Analytics, Hotjar, SEMRush, or related tools.
Responsibilities
- Lead CAC's digital platform strategy across Web, CRM, and IT Operations.
- Establish platform governance, priorities, and long-term technology direction.
- Partner with leadership to align investments, resources, and roadmaps with organizational goals.
- Make thoughtful decisions that balance impact, capacity, cost, and risk.
- Serve as the strategic owner of CAC's web ecosystem and digital experience.
- Define web platform architecture, integrations, accessibility standards, and roadmap priorities.
- Use analytics, user behavior data, and stakeholder feedback to inform platform improvements.
- Manage external web partners and contractors to ensure high-quality execution.
- Evaluate future platform opportunities, including modernization and potential platform migrations.
- Provide strategic oversight for Salesforce and IT Operations.
- Ensure systems are integrated, reliable, and aligned with organizational needs.
- Coordinate priorities across platforms while supporting functional leaders responsible for day-to-day execution.
- Lead and develop technology managers and their teams.
- Foster accountability, collaboration, and continuous improvement.
- Serve as a trusted advisor and thought partner across the organization.
Benefits
- Medical, dental and vision plans with options to best meet your needs
- 401(k)
- Generous PTO, including organizational-wide week-long break in the summer and winter.
- Full-time employees receive 3 months of paid sabbatical leave after 7 years of service.
- Paid Sick Leave
- Personal Retreat: 5 paid days off to attend one spiritual retreat a year after your first year of employment
- Professional Development Stipend
- Five free books annually in addition to all free digital downloads from CAC Library
- Relocation assistance
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
