Director of DevOps

ClearGov•Calgary, AB

4d•Hybrid

About The Position

We’re looking for a Director of DevOps with a passion for learning, a kind heart, a positive attitude, and a great sense of humor to join our growing team. In this role, you will lead DevOps strategy, cloud infrastructure, reliability, automation, and platform operations for a SaaS engineering organization. You will mentor the DevOps team, drive best practices across AWS-first infrastructure, CI/CD, observability, incident response, security, and cost optimization, and partner closely with Engineering, Product, Security, Data, QA, executive leadership, and key vendors to improve system resilience, developer productivity, and delivery efficiency. The Director of DevOps will be a key player on an incredible team as we execute our mission to help local governments and school districts take the next step from good to great.

Requirements

Proven experience leading and scaling DevOps, platform, infrastructure, or SRE teams in a SaaS environment
Deep AWS infrastructure expertise, including architecture, governance, security, networking, compute, storage, and cost management.
Strong FinOps experience, including cloud cost visibility, forecasting, optimization, and engineering cost accountability
Strong observability and production operations experience, including Datadog or similar platforms, logging, metrics, tracing, alerting, incident response, and MTTR reduction
Hands-on experience with infrastructure-as-code, CI/CD, deployment automation, environment management, secret management, and cloud policy controls.
Strong SRE and operational excellence track record, owning KPIs for reliability, uptime, and security remediation, with expertise in incident response.
Experience evaluating, implementing, and governing strategic third-party platforms across cloud, observability, data, security, and developer tooling
Working knowledge of AI-enabled engineering or DevOps workflows, including automation, infrastructure review, incident triage, documentation, or CI/CD improvement
Excellent communication skills, proven ability to collaborate with executives, manage critical vendor relationships, and mentor engineers across career paths.
Strong people leadership skills, including hiring, mentoring senior ICs, developing technical leaders, managing performance, and leading teams through growth and change
Deep cloud infrastructure leadership across AWS, with working familiarity across Azure and Google Cloud environments
Strong FinOps mindset with experience consolidating cloud usage, improving cost visibility, and driving accountability for cloud spend
Proven ability to lead DevOps strategy for a SaaS organization with multiple engineering teams and production systems
Strong command of observability practices, including logging, metrics, tracing, alerting, and operational insights using platforms such as Datadog
Experience building reliable, scalable, and secure cloud platforms that support engineering velocity and customer-facing uptime
Strong understanding of infrastructure-as-code, deployment automation, CI/CD, secret management, and policy-as-code standards
Data-driven approach to DevOps effectiveness, including deployment frequency, lead time, change failure rate, MTTR, developer satisfaction, cloud spend, and platform adoption
Practical understanding of AI-enabled DevOps opportunities, including anomaly detection, incident triage, cost optimization, infrastructure review, documentation, and developer self-service

Nice To Haves

Self-motivated, self-starter with a zeal to win
Great communicator; strong oral and written skills
Ability to think creatively and innovatively
Hands-on problem solver who enjoys cracking difficult nuts
Quick study – able to pick up and apply new concepts in a hurry
Track record of achievement
Enjoys working on and helping to build outstanding teams
Demonstrates an entrepreneurial spirit and gets stuff done
A sense of humor and don’t take themselves too seriously

Responsibilities

Lead DevOps Strategy and Team Execution: Define and champion the DevOps vision, operating model, roadmap, and priorities for a SaaS engineering organization of approximately 80 engineers.
Own Cloud Infrastructure Strategy and Cost Optimization: Lead AWS-first cloud strategy while managing Azure and Google Cloud usage, driving consolidation, governance, cost visibility, and FinOps accountability.
Drive Reliability, Observability, and Production Operations: Strengthen SRE practices, incident response, on-call operations, observability, alerting, postmortems, and reliability metrics across production systems.
Advance Infrastructure Automation and Developer Enablement: Improve infrastructure-as-code, CI/CD, deployment automation, environment management, self-service tooling, and developer productivity.
Champion Secure, AI-Enabled DevOps Practices: Evaluate and adopt AI-enabled tools and modern automation practices to improve infrastructure reviews, incident triage, documentation, CI/CD, and operational workflows with appropriate guardrails
Manage Strategic Platforms, Vendors, and Partnerships: Own key vendor relationships and platform decisions across AWS, Datadog, Databricks, and other cloud, observability, security, and developer tooling providers.
Build and Develop a High-Leverage DevOps Team: Lead hiring, mentoring, performance management, budgeting, and organizational planning for a team responsible for cloud infrastructure, reliability, automation, and platform operations.

Benefits

Flexible, hybrid work
Chance to make a meaningful impact on government and school district transparency and accountability
Opportunity to work in a fast-paced, fun, and collaborative environment
Competitive salary and benefits package
Professional growth opportunities
Quality Medical, Dental, and Vision Insurance Plans
Life Insurance
RRSP Matching
Personal Time Off Policy
Company-Paid Holidays Observed
Annual Holiday “Dimming of the Lights” (aka: reduced work hours)
Parental Leave
Employee Referral Bonus