Director of Development and Administration

Mission Connect•Philadelphia, PA

3d•Onsite

About The Position

The Director of Development and Administration serves as a member of the organization's leadership team and works closely in support of the Executive Director, to strengthen the organization's fundraising systems, donor stewardship, operational effectiveness, and organizational infrastructure. The Director will help ensure that the organization has the systems, processes, and follow-through necessary to support continued growth and impact.

Requirements

Excellent organizational and project management skills.
Strong written and verbal communication skills.
Ability to manage multiple priorities and follow projects through to completion.
Comfort balancing strategy and execution.
Strong judgment and problem-solving skills.
Ability to work independently and take initiative.
Attention to detail and commitment to high-quality work.
Ability to build relationships with diverse stakeholders.

Nice To Haves

Experience in fundraising, development, nonprofit management, operations, communications, or a related field.
Experience using CRM systems or donor databases.
Experience managing projects or coordinating complex initiatives.
Experience supervising staff, interns, or volunteers.

Responsibilities

Manage and continuously improve donor stewardship systems and moves management process.
Serve as the primary internal owner of CRM platform and donor database.
Coordinate donor communications, acknowledgments, and stewardship activities.
Conduct prospect research and support donor cultivation strategies.
Prepare briefing materials and follow-up plans for donor meetings.
Support annual giving campaigns and fundraising events.
Develop reports and dashboards to track fundraising performance and donor engagement.
Partner closely with the Executive Director on major gift strategy and execution.
Help ensure continuity and follow-through across all aspects of development work.
Improve organizational systems and processes to increase efficiency and effectiveness.
Coordinate organizational projects and strategic initiatives.
Manage relationships with vendors and service providers.
Identify operational bottlenecks and recommend solutions.
Maintain institutional knowledge and documentation.
Support implementation of new technology and organizational systems.
Coordinate logistics for events, meetings, and organizational initiatives.
Provide hands-on support for operational needs that allow staff to focus on their primary responsibilities.
Assist the Executive Director with operational partnerships, software implementation, special projects, and organizational problem solving.
Supervise AmeriCorps VISTA members and interns assigned to development, communications, volunteer engagement, or organizational support functions.
Support professional development of supervised staff and volunteers.
Collaborate closely with leadership and program staff across the organization.
Serve as a thought partner to the Executive Director on organizational strategy and continuous improvement.