Director of Developing Communities

Associa•King of Prussia, PA
•Hybrid

About The Position

Associa Mid-Atlantic is seeking a dynamic leader to shape the future of developing communities across PA, NJ, and DE. This is a full-time hybrid role, requiring 3 days in the King of Prussia office and 2 days remote/travel. The position is ideal for someone who thrives in the fast-paced, ever-evolving world of developing communities, acting as a strategist, community builder, operations expert, and problem-solver.

Requirements

  • 5–7+ years managing developing communities
  • 7-10 years in Association management
  • Strong customer service and resident relationship-building skills
  • Experience with budgeting, forecasting, and financial oversight
  • Solid understanding of community association or residential management
  • Excellent written, verbal, and presentation communication
  • Proven leadership and cross-functional collaboration experience
  • Ability to analyze data, identify trends, and improve operations
  • Strong organizational skills and ability to manage multiple priorities
  • Proficiency with office software and association management systems
  • Prior experience specifically focused on developing communities

Responsibilities

  • Oversee a small portfolio and serve as the primary liaison between developers, boards, residents, and internal teams.
  • Lead, support, mentor, and train managers overseeing developing communities.
  • Guide new community launches, governance setup, and operational structure.
  • Partner closely with developers/builders to ensure smooth transitions and strong relationships.
  • Oversee budgets, financial performance, and operational excellence.
  • Drive resident engagement and retention strategies.
  • Coordinate with customer service, accounting, maintenance, and vendors.
  • Resolve escalated issues and prepare reports/presentations.
  • Support marketing, outreach, and process improvement initiatives.
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