Director of Design

Hello Innovation•Detroit, MI
•Onsite

About The Position

At Hello Innovation, our Director of Design is the visionary who sets the creative bar, the architect of world-class digital experiences, and the leader who builds an unstoppable design team. You'll guide design across our entire product portfolio - from the earliest concept to the final shipped experience. Along the way, you'll create scalable systems, inspire a culture of craft, and deliver experiences that are as intuitive as they are impactful. If building a dream team, leading digital product design at scale, and creating products that change lives and redefine industries don't scare you… then keep reading.

Requirements

  • You're human-centered to the core. You don't just understand users - you obsess over them. You design products that feel natural, intuitive, and easy to love.
  • You still design. Leading a team doesn't take you out of the work. You'd rather show than tell, and you're happiest with your hands in the details.
  • You're a systems thinker. Big picture or tiny pixel, you see how it all fits together and create order out of chaos.
  • You're a team builder. You attract top talent, inspire them to raise the bar, and shape a culture where “good enough” never makes it out the door.
  • You're fluent in product and brand. From a complex software workflow to a brand campaign, you bring the same level of craft to both.
  • You're a modern-day MacGyver. Constraints fuel your creativity, and you'd rather break the mold than play it safe.
  • You're AI-native and wired for what's next. AI, new interaction models, emerging tech…you're already experimenting while others are still catching up.
  • With 10+ years designing software and online experiences — and at least 5 leading teams — you've mastered everything from UX and UI to design systems, and you know how to ship products that matter.

Responsibilities

  • Define the vision. Set and evangelize the design direction across Hello Innovation's portfolio of companies.
  • Build the dream team. Hire, coach, and inspire a multidisciplinary group of designers (product, UX/UI, brand, motion) to do the best work of their lives.
  • Own the craft. Stay hands-on through the full product design process - from insights and strategy to prototyping, interactions, and pixel-perfect execution.
  • Create systems that scale. Establish and maintain design systems that deliver consistency, clarity, and craft across every product experience.
  • Embed design everywhere. Partner closely with Product and Engineering so design shapes every stage of development, not just the polish at the end.
  • Push the boundaries. Infuse products with delight, emotion, and wow moments that millions of people feel every month.
  • Grow people, not just products. Mentor and challenge your team, building a culture of curiosity, creativity, and fearless problem-solving.
  • Co-create product strategy. Work hand-in-hand with leadership and product teams to define bold bets, align on priorities, and shape the future of our portfolio.
  • Sit at the table. Represent design at the executive level, ensuring design is central to how we innovate and win.
  • Define success by outcomes, not outputs. Ensure products are intuitive, accessible, and embraced by users…and use metrics to prove it.

Benefits

  • health, dental, vision, and 401k
  • daily catered lunches
  • team activities
  • paid holidays
  • bonuses
  • allowance for continued learning
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