Director of Dental

SEMRHI•Hattiesburg, MS

14d•Onsite

About The Position

Under the direction of the Chief Medical Officer, the Director of Dental serves as the clinical and operational leader for the organization’s dental program. The Director of Dental is responsible for planning, implementing, and evaluating comprehensive dental services in alignment with the mission of a Federally Qualified Health Center, including access to high-quality, patient-centered care regardless of ability to pay. This position provides supervision and mentorship to dental providers and support staff; leads quality improvement, risk management, compliance, and infection prevention activities; monitors productivity, patient experience, and financial performance; and collaborates with administrative and clinical leadership to strengthen integrated oral health services. The Dental Director demonstrates sound judgment, professional leadership, and the ability to communicate effectively with staff, patients, families, and visitors of all age groups while remaining sensitive to cultural, linguistic, and religious needs.

Requirements

Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) from an accredited school of dentistry
Current unrestricted dental license in the State of Mississippi, or ability to obtain licensure prior to start date
Proficiency with electronic health records, dental practice management systems, and standard business software
Ability to multi-task, exercise sound judgment, meet deadlines, and maintain focus in a fast-paced environment
Must be able to pass a criminal background check, drug screen, and TB skin test
Must be willing to do local and out of state travel.

Nice To Haves

Preferred three years of progressively responsible clinical and leadership experience in dental practice, community health, or an FQHC setting
Demonstrated ability to supervise personnel, lead teams, and manage departmental operations
Knowledge of dental quality improvement, infection prevention, credentialing support, regulatory compliance, and revenue cycle processes

Responsibilities

Plan, organize, and direct all dental activities for the organization in support of a high-performing FQHC dental program
Provide clinical leadership and oversight for dental providers, hygienists, assistants, and support staff
Ensure delivery of high-quality, patient-centered dental care consistent with organizational standards, professional guidelines, and applicable federal and state requirements
Lead the development, implementation, and evaluation of dental policies, clinical protocols, workflows, and service standards
Develop, monitor, and improve dental quality assurance and performance improvement activities, including patient satisfaction, clinical outcomes, peer review, and risk reduction
Monitor departmental productivity, access, scheduling efficiency, case completion, no-show trends, and operational performance to improve patient access and continuity of care
Oversee infection prevention and control practices, equipment readiness, and environmental safety within the dental program
Support compliance with HRSA, UDS, OSHA, HIPAA, Medicaid, Medicare, and other applicable regulatory and payer requirements relevant to dental services
Collaborate with administrative leadership to recommend and implement guidelines, fees, services, staffing models, and budget priorities
Audit and monitor departmental billing, coding, documentation, and accounts receivable processes to support timely, accurate revenue cycle performance
Oversee the consistent application of the Sliding Fee Discount Program and verification of insurance eligibility in accordance with organizational policy
Conduct timely staff performance evaluations, coaching, corrective action, and professional development activities
Recruit, retain, orient, mentor, and evaluate dental providers and team members to support a stable and effective workforce
Conduct and document routine dental staff meetings and provide minutes or updates to Administration as requested
Order, monitor, and maintain appropriate inventory of dental, clinic, and office supplies and ensure appropriate stewardship of resources
Maintain equipment and vendor coordination to support uninterrupted clinical operations
Prepare regular reports for the Chief Medical Officer and Administration regarding dental initiatives, quality indicators, staffing, productivity, and operational priorities
Participate in organizational committees and interdisciplinary initiatives, including quality, infection control, safety, and integrated care planning
Provide consultation to the Chief Medical Officer and leadership team regarding oral health strategy, clinical issues, and community oral health needs
Interact professionally with hospitals, specialists, referral partners, schools, agencies, and community organizations to strengthen access to care and care coordination
Demonstrate sound organizational skills, confidentiality, professionalism, integrity, and the ability to manage difficult situations with staff and patients
Maintain prompt and regular attendance, complete required trainings, verify timecards as assigned, and perform related duties as needed
Provide direct patient care as needed and model clinical excellence, teamwork, and service to underserved populations