Director of Data and Technology

Chicago Abortion Fund • Chicago, IL

5d • $95,428 - $117,813 • Hybrid

About The Position

The Director of Data and Technology is responsible for leading and scaling our technology, data, and security infrastructure in support of our mission to expand abortion access. This role works strategically with CAF’s leadership team to maintain an overarching vision for IT strategy, strengthen core infrastructure and improve day-to-day systems. The Director of Data and Technology will play a critical role in building a secure, scalable, and well-governed technology environment in a fast-growing, mission-driven organization. This role is for both an individual contributor and a manager able to build and maintain CAF’s technology stack, align a product roadmap with the organization’s unique needs, and manage both internal staff and outside consultants. Overseeing a lean but growing team, this person will need to establish an informed “build vs buy” strategy that accounts for the organization’s distinct needs and resources as well as the urgency of its mission.

Requirements

• 7+ years of experience in software development, IT and/or product management roles
• 3+ years of experience in team leadership, people management, and staff development
• Experience building or scaling IT functions in small/mid-sized organizations
• Strong experience with: IT operations & systems administration
• Strong experience with: Cloud/SaaS environments (Google Workspace, etc.)
• Strong experience with: Databases, analytics tools, and CRM platforms
• Strong experience with: Managing staff and technical consultants
• Experience with IT security, data privacy, and risk management frameworks
• Proven ability to implement IT policies, governance, and best practices
• Strong programming skills in multiple languages such as Python, SQL, Scala, or Java
• Experience with Telecom/VoIP system implementation
• Deep commitment to reproductive justice and experience working in a mission-driven, equity-focused environment
• Experience supporting training and change management efforts with non-technical teams
• Self-motivated, resourceful, adaptive, responsive, and able to make strategic decisions without significant supervision
• Exceptional project management skills, including coordinating multiple projects with diverse stakeholders and tight deadlines
• Strong critical thinking skills and solutions-focused approach; anticipates needs and follows through with sound judgment
• Ability to focus on overarching goals while staying on point with detail-oriented tasks and initiatives
• Open to giving and receiving feedback and committed to practicing this regularly
• Self-motivated, resourceful, adaptive, responsive, and able to make strategic decisions in a sometimes difficult and faced-paced environment where immediacy is required
• Strong interpersonal and communication skills that engender trust and facilitate relationship building
• Ability to work effectively with a wide range of constituencies in a diverse community
• Comfortable working in a fast-paced, high-energy, and collaborative environment
• Must be able to conduct business in English

Responsibilities

• Own and execute CAF’s IT strategy, product roadmap, and overall technology strategy
• Establish and enforce IT policies, standards, and best practices (security, access controls, data governance, disaster recovery)
• Manage and optimize cloud-based tools and environments
• Evaluate emerging data technologies and recommend adoption strategies
• Own maintenance, security and updates of CAF databases, case management software, CRM, and analytics tools
• Lead data security, privacy, and risk mitigation efforts in a highly sensitive environment
• Design and implement a modern telecommunications/VoIP strategy
• Liaise with external IT partners and vendors
• Develop and monitor IT budget
• Evaluate long-term resourcing of department
• Provide suggestions and education to all departments to optimize their workflows using technology innovations
• Provide leadership, supervision, coaching, and support to Database Manager
• Identify resourcing and structural needs across programs teams to ensure sustainability and alignment
• Model and build organizational practices rooted in a pursuit of excellence in care for callers, grounded in reproductive justice and trauma-informed care
• Foster a workplace culture of curiosity, care, feedback, and shared responsibility.
• Co-create and maintain an organizational culture that fosters deep collaboration, trust, and coordination across functional areas.
• Represent CAF in external partnerships, coalitions, and movement building spaces
• Actively participate in required CAF meetings and respond in a timely manner to CAF staff communications.
• When required, participate in reproductive justice movement-building initiatives
• Update professional knowledge by participating in educational opportunities approved by CAF and professional organizations as relevant to your role.
• Perform other duties as assigned by supervisor

Benefits

• 401K with up to 5% employer match.
• Unlimited paid time off, including a mandatory four weeks off.
• Paid parental leave.
• 100% employer-paid health insurance premiums (medical, dental, vision) with 50% dependent coverage.
• Observance of federal holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed