Director of Credit Risk

Made Card • New York, NY

2d • $100,000 - $110,000

About The Position

The Director of Credit Risk will play a critical role in shaping and leading Made Card’s credit risk strategy across the customer lifecycle. You’ll drive underwriting, pricing, segmentation, and decisioning for our credit card product while overseeing performance of the credit portfolio. This role also owns the development and tracking of credit models and will lead Made Card’s Decision Science practice.

Requirements

• 2+ years of experience in consumer lending or credit risk, with a proven track record in fintech environments.
• Strong experience in at least one dimension of the credit lifecycle: underwriting, pricing, portfolio management, and collections
• Hands-on experience with credit risk models and credit bureau data (traditional and alternative).
• Strong technical acumen: pull data, analyze, create KPIs, create reporting tools (Python, SQL knowledge a plus)
• Ability to synthesize complex data into clear strategies and communicate them to both technical and non-technical stakeholders.

Nice To Haves

• Experience in fintech, credit cards, real estate, or home services.
• Familiarity with compliance-heavy or regulated marketing environments.
• Passion for credit cards, rewards, or homeownership-related products.

Responsibilities

• Define and optimize credit strategies for new account approvals, ensuring robust risk controls while enabling growth. Deploy test and learn mechanisms. Have complete ownership of implementation of said strategies directly in the risk decision engine.
• Develop, refine, and monitor credit policies and customer segmentation strategies to enhance risk differentiation.
• Design pricing and credit limit frameworks to maximize risk-adjusted returns. Implement ongoing pricing and limit management strategies (penalty pricing, limit increases, reductions etc.)
• Build, own, and continuously improve credit risk models, decision thresholds, and cutoffs.
• Develop and monitor KPIs, analyze trends, and deliver actionable insights to maintain portfolio quality and profitability.
• Develop data-driven, customer-focused strategies that reduce delinquencies and charge-offs.
• Conduct manual reviews (underwriting, limit increases etc.), document exceptions, handle credit bureau disputes, set up payment plans.

Benefits

• Base Compensation Band: $100,000–$110,000 (determined by experience, qualifications, and location)
• Competitive salary with a meaningful stake in the company via equity
• Comprehensive medical, dental, & vision benefits
• Learning & development opportunities including regular review cycles that feature 360 degree feedback
• Up to $25,000 toward closing costs of a new mortgage via our mortgage partners
• Quarterly budgets for team and company outings.
• Flexible paid time off, sick days, and 11 company holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed