Director of Creative and Production

Puyallup Tribal Enterprises•Tacoma, WA

About The Position

Puyallup Tribal Enterprises (PTE) is seeking a Director of Creative and Production to lead its creative vision, brand integrity, and multi-medium content generation across a diverse portfolio of commercial enterprises. This is a hands-on leadership role that works closely with the Marketing Campaign & Account Manager to manage the internal creative function, concepting, writing, designing, and producing high-impact assets. The position is responsible for unifying messaging with visual execution, overseeing website and email channels, and ensuring all enterprise brands maintain an exceptional market standard.

Requirements

Minimum Bachelor’s degree in Graphic Design, Visual Communications, Fine Arts, Creative Writing, Advertising, or equivalent industry experience
10+ years of progressive creative experience spanning concept development, professional copywriting, graphic design, and multimedia production within an agency, corporate creative department, or multi-business setting
Demonstrated proficiency in both visual art direction/design and direct-response/brand copywriting
Advanced expertise in Adobe Creative Cloud (InDesign, Illustrator, Photoshop, Premiere Pro, After Effects), modern digital tools (e.g., Figma), CMS platforms (e.g., WordPress), and major email marketing systems
Deep technical knowledge of commercial print specifications, prepress proofing, website content management, and digital accessibility standards
Proven ability to tailor voice, copy, and visual design across distinct sectors from industrial B2B operations to consumer retail, fuel, golf, and live entertainment
Highly productive, self-directed working style with the ability to maintain creative quality and strict accuracy under firm deadlines
Direct, candid, and solution-oriented communication style when evaluating scopes, capacity, and creative trade-offs with operational counterparts
Excellent verbal and written communication skills in English
Ability to problem solve, multi-task, and manage competing priorities to meet deadlines
Relates well to all people, diplomatic/gracious; builds good relationships without compromising results
Culturally sensitive and works well with the full diversity of our company and community
Uncompromising integrity and the ability to maintain strict confidentiality
Ability to occasionally work non-standard hours to accommodate business needs, including nights, weekends, and holidays
Ability to pass background check

Responsibilities

Develop campaign concepts, messaging frameworks, headlines, scripts, and promotional copy; write and edit copy across websites, email campaigns, advertising, packaging, and collateral, translating complex business offerings into persuasive communications
Personally design and produce high-priority creative assets across print and digital touchpoints; prepare accurate, production-ready files with strict adherence to dimensions, resolution, color profiles, bleeds, accessibility, and technical specifications
Act as brand steward for PTE and its diverse operating businesses; develop and maintain practical style guides, reusable templates, and modular design systems so each company maintains a distinct identity under our enterprise umbrella
Direct the visual presentation, content quality, and brand integrity of PTE and entity websites; write copy, create graphics, update landing pages, and collaborate with technical web developers on code-level updates, integrations, and mobile responsiveness
Build, test, and deploy branded email campaigns, customer newsletters, and automated workflows within our marketing platforms; write subject lines, preview text, and body copy, evaluating performance metrics to refine future creative iterations
Storyboard, script, and shoot photo and video content for products, people, venues, and campaigns; execute hands-on capture and post-production editing for internal assignments while directing outside crew and talent for complex shoots
Scrutinize incoming projects to determine when specialized freelance, agency, or production support is required; build detailed creative scopes, evaluate estimates, direct outside partners, and inspect final proofs against brand and quality standards
Partner closely with the Senior Marketing Campaign Manager to review campaign briefs, provide realistic effort and production estimates, highlight creative constraints early, and balance creative workloads
Concept, design, and produce high-quality creative work across digital and physical mediums, including digital advertising, video/motion graphics, social content, brand identity systems, print collateral, environmental graphics, and retail packaging
Direct and execute end-to-end production runs—including art direction, graphic design, layout, photo/video capture, and basic post-production editing
Partner closely with the Senior Marketing Campaign and Account Manager to review campaign briefs, confirm technical specifications, assess project feasibility, and maintain production velocity
Conduct hands-on quality reviews across all final deliverables to verify formatting, resolution, typographic precision, brand accuracy, and technical readiness before delivery
Champion PTE values and work to teach and promote them throughout PTE
Establish and maintain effective business relationships with all employees, vendors, business partners, government/regulatory entities, and communities in which we operate
Use all company resources efficiently to promote maximum results for PTE; maintain PTE equipment and assets to maximize return on investment
Strictly follow workplace safety measures; safeguard the welfare of all employees, guests, visitors, and business partners at all times; promptly report workplace risks, incidents, injuries, and near misses
Maintain strict confidentiality regarding all sensitive and proprietary business information and safeguard PTE assets at all times