Director of Counseling Center

YWCA Of Lancaster • East Lampeter Township, PA

8d • Onsite

About The Position

YWCA is looking for a full-time Director of our Counseling Center, who is an internal part of our team. The Director of YWCA Lancaster’s Counseling Center provides visionary leadership, strategic direction, operational oversight, and fiscal management for a comprehensive behavioral health program serving women, survivors of violence, and marginalized communities, including BIPOC and LGBTQ+ individuals.

Requirements

• Master's degree in Social Work, Counseling, Psychology, Public Health, Healthcare Administration, Nonprofit Management, or a related field; clinical licensure preferred.
• 8+ years of progressive leadership experience in behavioral health, mental health, victim services, public health, or related human services settings.
• Demonstrated success leading multidisciplinary teams, managing complex programs, and overseeing budgets.
• Proven experience securing and managing grants and other funding sources.
• Strong knowledge of trauma-informed care, behavioral health best practices, and culturally responsive service delivery.
• Excellent strategic planning, communication, relationship-building, and partnership development skills.
• Experience using data and outcomes to drive program improvement and decision-making.
• Commitment to equity, inclusion, and social justice.

Nice To Haves

• Experience working with BIPOC communities, LGBTQ+ populations, survivors of sexual assault and interpersonal violence, and individuals with disabilities preferred

Responsibilities

• Provide strategic leadership for the Counseling Center, ensuring alignment with YWCA Lancaster's mission, values, and strategic priorities.
• Lead the growth and development of a comprehensive behavioral health model that addresses mental health, trauma recovery, violence prevention, advocacy, and community well-being.
• Oversee the quality, effectiveness, and compliance of clinical, advocacy, prevention, and support services.
• Supervise, mentor, and develop a multidisciplinary team, fostering a culture of collaboration, accountability, equity, and professional excellence.
• Manage departmental budgets, government and community grants, financial performance, resource allocation, and long-term sustainability planning.
• Secure and steward grant funding, maintain funder compliance, and support fundraising and revenue-development efforts.
• Build and maintain strategic partnerships with community organizations, educational institutions, healthcare providers, government agencies, and other stakeholders.
• Serve as a community leader and advocate for behavioral health equity, trauma-informed care, violence prevention, and services supporting women, survivors, and underserved populations.
• Ensure compliance with all applicable laws, regulations, licensing standards, ethical guidelines, and organizational policies.
• Promote continuous quality improvement, innovation, and organizational impact through data-informed decision-making and best practices.
• Support the organization's commitment to diversity, equity, inclusion, accessibility, and belonging.
• Contribute to a positive, collaborative, and trauma-informed workplace culture.

Benefits

• Medical, Dental, Vision after 30 days of employment
• Retirement plan with employee match
• Employee Assistance Program
• Life Insurance
• Long/Short Term Disability
• Paid Time Off (PTO) - 15 days (1st year), 10 paid holidays, 2 paid personal days
• Training and Development Opportunities
• Participation in YWCA activities and seminars
• Childcare at a discounted rate
• Parental leave
• 20% tuition discount at Widener University (including graduate and continuing studies-bachelor’s completion)

What This Job Offers

• Job Type: Full-time
• Career Level: Director