Director of Corporate Communications, Segments & Stakeholders
About The Position
The Director of Corporate Communications, Segments & Stakeholders, serves as the communications leader for corporate strategies, launches, changes, and enterprise priorities. This role sets the vision and direction for how communications support business growth, stakeholder understanding, market readiness, and organizational reputation. The Director partners closely with executive leadership, product, marketing, compliance, legal, operations, and customer experience teams to shape integrated communication strategies, guide messaging decisions, and ensure consistent, clear, and compliant communications across internal and external audiences. This leader also provides team leadership, communication counsel, and oversight of execution across complex, high-visibility initiatives. Performs other duties as assigned.
Requirements
- Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, English, or a related field.
- 8+ years of job-specific related experience and 5+ years of management related experience in corporate communications, strategic communications, public relations, marketing communications, or a related field.
- Significant experience developing and leading communication strategies for complex business initiatives, preferably in healthcare, health insurance, or another highly regulated industry.
- Experience advising senior leaders and influencing decisions on high-visibility communication matters.
- Demonstrated success leading cross-functional communication efforts that require strong coordination, change management, and message discipline.
- Exceptional writing, editing, and message development skills with the ability to simplify complex topics for diverse audiences.
- Strong people leadership, coaching, and team development skills.
- Strong project and stakeholder management skills, with the ability to manage multiple priorities in a fast-paced environment.
- Sound judgment, executive presence, and the ability to manage sensitive, confidential, or reputationally significant communications.
- Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.
Nice To Haves
- Experience leading communications for health plan product launches, annual enrollment, benefit changes, or member-facing communications.
- Knowledge of healthcare or insurance regulatory environments, communication review processes, and market dynamics.
- Experience leading communications teams or managing agency and consultant partners.
- Experience with executive communications, issues management, and communication performance measurement.
Responsibilities
- Lead the communications strategy across the product lifecycle, including launches, enhancements, market changes, annual enrollment, and member or stakeholder updates.
- Set the vision, priorities, and communication approach for initiatives, ensuring alignment with enterprise goals, brand standards, and audience needs.
- Serve as the senior communications advisor to executives and business leaders on product messaging, stakeholder engagement, reputation considerations, and communication risks.
- Lead the development of integrated communication strategies and oversee execution across internal and external channels.
- Guide teams in translating complex health insurance concepts, benefits information, and product changes into clear, accurate, and audience-appropriate messaging for members, employers, brokers, providers, and employees.
- Build strong partnerships with product, compliance, legal, operations, customer experience, marketing, and leadership teams to ensure coordinated and timely communications.
- Provide leadership, direction, and coaching to communications team members and external partners, fostering high-quality execution and continuous development.
- Establish communication measurement approaches, evaluate outcomes, and use insights to improve effectiveness and inform future strategy.
- Lead communications support for sensitive, complex, or high-visibility issues related to health insurance and market changes.
Benefits
- competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits
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What This Job Offers
Job Type
Full-time
Career Level
Director
