Director of Contracting and AR

Argentum Medical • Yorkville, TN

19h • $70,000 - $80,000 • Onsite

About The Position

The Director of Contracting & Accounts Receivable is responsible for overseeing financial data validation and leading the Accounts Receivable team to ensure accuracy, efficiency, and strong operational performance. This role drives strategic initiatives to enhance workflows, improve team engagement and retention, and optimize overall revenue cycle operations. The Director assigns and prioritizes responsibilities to maintain high performance standards while developing customer service strategies aligned with organizational goals, ensuring seamless execution of business and operational objectives.

Requirements

• Bachelor’s Degree in Business, Finance, Healthcare Administration, or a related field preferred.
• Minimum of 5 years of experience in Durable Medical Equipment (DME) and business office operations.
• Minimum of 5 years of progressive experience in Accounts Receivable, with a strong preference for insurance collections.
• SAP experience highly desirable, or proficiency with comparable enterprise resource planning (ERP) systems.
• Working knowledge of medical terminology, wound care practices, and wound care products.
• Strong understanding of general accounting principles and operational financial processes.
• Demonstrated ability to analyze data, interpret financial metrics, and identify process deficiencies.
• Excellent verbal and written communication skills, with the ability to interact effectively across all levels of the organization.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Strong mathematical aptitude with the ability to perform accurate calculations and financial analysis.
• Highly detail-oriented with exceptional organizational and time management skills.
• Proven ability to manage multiple priorities, adapt to changing demands, and drive continuous process improvements.
• Candidates must currently possess unrestricted authorization to work in the United States. Work visa sponsorship is not available for this role.

Nice To Haves

• Proven success improving accounts receivable performance and accelerating cash flow through effective insurance collection strategies.
• Hands-on experience leveraging SAP (or similar ERP systems) to drive operational efficiency and data accuracy.
• Deep expertise in DME operations, including working knowledge of wound care products and related billing practices.
• Demonstrated ability to identify process gaps and implement operational improvements that deliver measurable results.
• A reputation as a collaborative, results-driven leader who builds high-performing teams and fosters accountability and engagement.

Responsibilities

• Oversee and evaluate operational performance by monitoring key performance indicators (KPIs) and metrics to assess effectiveness and identify opportunities for improvement.
• Compile reports and provide data-driven insights to support strategic and operational decision-making.
• Assign, prioritize, and distribute tasks to ensure consistent high-level operational performance.
• Validate financial data and ensure accuracy and integrity of all Accounts Receivable processes.
• Provide direct supervision and leadership to the Accounts Receivable team.
• Maintain a comprehensive understanding of insurance, billing, and accounts receivable functions to support revenue cycle optimization.
• Lead process improvement initiatives to enhance efficiency, reduce costs, and increase productivity.
• Streamline operations by prioritizing tasks, optimizing resource allocation, and collaborating cross-functionally to resolve issues.
• Implement structured programs and dedicated teams to improve workflow efficiency, employee retention, and engagement.
• Manage, mentor, and develop staff, including recruitment, onboarding, training, and performance evaluations.
• Foster a positive, collaborative, and high-performance work environment.
• Drive employee engagement initiatives to strengthen team morale and retention.
• Develop and implement customer service strategies that align with organizational goals.
• Ensure seamless execution of service delivery and operational plans to optimize client satisfaction and experience.
• Establish and uphold quality control standards, conduct audits and inspections to ensure compliance and accuracy.
• Identify and mitigate quality issues proactively.
• Promote a culture of safety, compliance, and adherence to organizational policies and regulatory requirements.
• Contribute to budget planning and financial forecasting.
• Monitor expenses, identify cost-saving opportunities, and ensure optimal use of resources without compromising quality.

Benefits

• Medical, Rx, Dental, Vision, Flexible Spending & Health Savings Accounts, EAP, Health Advocacy, Financial Planning, Group Life & AD&D, Voluntary Life Insurance, Short Term & Long Term Disability, 401(k) Plan with Company Match, PTO, Holiday’s & Leaves, Accident Insurance, Critical Illness Insurance, Hospital Indemnity, Pet Insurance, Identity Theft Protection, Long Term Care + Life Insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director