Director of Continuous Improvement

Jostens • Clarksville, TN

15h • Onsite

About The Position

Our Director of Continuous Improvement is responsible for defining and governing Continuous Improvement strategy, performance standards, and capability development to drive measurable operational results across seasonal manufacturing environments. They establish direction and performance expectations for Continuous Improvement initiatives and operational excellence, ensuring alignment with business priorities, disciplined execution, and sustained outcomes through standardized governance, metrics, and reporting mechanisms. This role supports our Print Division, ensuring seasonal readiness, post-season performance evaluation, and continuous improvement of operational execution from one season to the next.

Requirements

• Bachelor’s degree Engineer, Operations, Business, or related field.
• 7+ years of experience leading manufacturing or operations improvement initiatives in a manufacturing, supply chain, E-comm or distribution environment.
• Proven Experience deploying Continuous Improvement initiatives across one or more plants or divisions.
• Great interpersonal skills, strong communication and problem-solving skills.
• Well developed influencing, presentation and negotiating skills.
• Excellent analytical thinking, detail-oriented, and time management skills, with the ability to manage multiple priorities.
• Lean Six-Sigma, Kaizen, and/or Lean Manufacturing, Continuous Improvement training or experience.

Nice To Haves

• Experience supporting automation or technology-enabled process improvements.

Responsibilities

• Define and lead a multi-plant Continuous Improvement strategy aligned with company operational and financial goals, establishing standard CI frameworks, tools, and metrics across all print facilities, prioritizing initiatives based on business impact and plant readiness, and translating strategic objectives into annual CI roadmaps for each site.
• Partner with Plant Managers to identify, scope, and execute improvement opportunities across changeover times, quality, waste, spoilage and rework reduction, labor efficiency, and on-time delivery, while ensuring all improvement efforts are embedded into daily management systems with sound control mechanisms.
• Lead the deployment of Lean, Six Sigma, and operational excellence tools across facilities, including Value Stream Mapping, Standard Work, Visual Management, structured problem-solving methods such as A3 and Root Cause Analysis, and Kaizen events and Rapid Improvement Workshops.
• Establish and maintain KPIs across plants; including OEE, waste percentage, labor variance, and throughput. Track and report CI benefits such as cost savings, capacity gains, and quality improvements, and lead regular CI governance reviews with operations leadership to ensure sustained performance improvements.
• Develop CI capability and ownership at all levels of the organization by delivering training for supervisors and frontline employees, coaching plant CI leads and facilitators, building problem-solving skills into daily operations, and driving employee engagement, accountability, and continuous improvement as enduring cultural norms.
• Partner with Engineering, Maintenance, IT, Supply Chain, and HR to remove systemic barriers to performance, support the integration of new equipment, processes, and acquisitions into standard CI practices, and collaborate with Transformation and Digital teams as needed while maintaining a sharp focus on operational improvement.

Benefits

• Competitive healthcare (health, dental, vision, coverage)
• Voluntary benefits including home and car insurance, pet insurance, flexible spending account
• 401K plan with immediate vesting
• Accrued paid time off
• Company paid holidays
• Tuition reimbursement after 6 months of service

What This Job Offers

• Job Type: Full-time
• Career Level: Director