Director of Construction Services

Servpro•Richmond, KY

5d•Onsite

About The Position

Join a leadership-driven, results-focused environment where consistency, quality, and operational excellence across all construction divisions are critical to success. The Director of Construction Services ensures construction activities are aligned across all Multi-Unit Operations Markets, supports strategic initiatives, and maintains strict compliance with brand standards. Picture yourself here fulfilling your potential. At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Requirements

Strong ability to review and negotiate contracts
Excellent leadership, management, and organizational skills
Strong analytical, problem-solving, and decision-making abilities
Proven business acumen and industry knowledge
Outstanding written and verbal communication skills
High school diploma or GED required
Ability to work on active construction sites, including lifting, bending, and navigating stairs or tight spaces as needed
Ability to manage multiple projects and prioritize tasks efficiently
Strong organizational and problem-solving skills

Nice To Haves

Project management experience preferred
Bachelor’s degree in Engineering or a related construction field
Ability to travel overnight when needed

Responsibilities

Ensure franchise culture is adopted and maintained across all construction divisions
Build and maintain trusted relationships with directors, managers, key customers, clients, and partners
Collaborate with executive leadership and construction managers to develop annual plans and budgets
Assign quarterly objectives aligned with annual plans and budgets
Hold managers accountable for performance and results
Evaluate overall performance using key performance metrics (KPMs)
Define, revise, and implement policies, procedures, and guidelines to ensure consistency across all MUOs
Ensure construction standards meet quality expectations and comply with all safety rules, policies, and procedures
Develop policies to monitor contractor compliance with schedule, budget, quality, safety, and contract requirements
Manage procurement and resource allocation across all MUOs
Evaluate operational efficiency and implement improvements aligned with organizational objectives
Develop and maintain emergency preparedness, security plans, and continuity strategies
Review financial data and adjust budgets to promote profitability
Assess, analyze, manage, and mitigate operational and financial risks
Assist construction managers with recruiting, training, and guiding construction teams
Cultivate and support rising talent within the organization
Continue professional and personal development in leadership, management, and team-building skills
Perform other tasks and duties as assigned by the employer