Director of Construction Operations

Hotwire Communications Ltd • West Palm Beach, FL

9h • Hybrid

About The Position

This role oversees the health and performance of construction projects across multiple regions, providing data-driven insights and recommendations to the VP of Construction. The Director will lead and take ownership of special projects and strategic initiatives, develop and implement operational processes and SOPs for national consistency and efficiency, and conduct in-depth data analysis on project KPIs, schedules, and budgets. Responsibilities include monitoring financial performance, tracking construction milestones, partnering cross-functionally, managing risks, and overseeing contractor performance. The role also involves leading project status reviews, performing management responsibilities for the construction operations team, and other related duties as assigned.

Requirements

• Bachelor’s Degree in Construction Management, Engineering, Business, Finance, or appropriate equivalent from an accredited university.
• Minimum 8 years of construction operations or project management experience, with at least 5 years in a leadership role.
• Demonstrated expertise in data analysis, reporting, and business intelligence tools (advanced Excel, Power BI, Tableau, or equivalent), including the ability to build dashboards and translate data into actionable insights.
• Proven experience developing and implementing standard operating procedures (SOPs), standardized processes, and operational best practices across multi-site or multi-region teams.
• Strong project management, business writing, and executive-level reporting skills, with experience preparing materials for senior leadership.
• Knowledge of outside plant construction (aerial and underground), fiber optic networks, permitting, make-ready, site acquisition, and construction budget development and execution.
• Solid business acumen with strong analytical, problem-solving, and critical-thinking skills, and exceptional interpersonal and verbal communication skills.
• Ability and willingness to travel as needed.
• Must have an active and clean, non-restrictive, state-issued driver’s license in the state where hired.

Nice To Haves

• Fiber optic, telecommunications, or ISP industry experience strongly preferred.

Responsibilities

• Oversees the overall health and performance of construction projects across multiple regions, providing data-driven insights and recommendations to the VP of Construction.
• Leads and takes ownership of special projects and strategic initiatives on behalf of the VP of Construction, from concept through execution and post-implementation review.
• Develops, implements, and maintains construction operational processes, procedures, and standard operating procedures (SOPs) to ensure consistency and efficiency across all teams nationally.
• Conducts in-depth data analysis on project KPIs, schedules, budgets, and productivity metrics; produces dashboards and executive-level reports for the VP of Construction.
• Monitors project financial performance including budget variance, cost-per-mile, capital expenditures, and operating expenses; identifies trends and recommends corrective actions to keep projects on track.
• Tracks and analyzes construction milestones, build velocity, forecasts, and contractor productivity to ensure projects remain on schedule and within budget.
• Partners cross-functionally with Engineering, Permitting, Materials, Finance, and Field Operations to remove roadblocks and align resources to project priorities.
• Identifies, manages, and mitigates project risks; develops contingency plans and escalates critical issues to the VP of Construction with recommended solutions.
• Manages contractor and vendor performance metrics; supports scorecard development, quarterly business reviews, and continuous improvement of third-party relationships.
• Leads recurring project status reviews and operational cadence meetings; prepares materials for executive and board-level reporting.
• Performs management responsibilities including interviewing and training staff, planning and assigning work, appraising performance, and resolving problems; develops and mentors the construction operations team.
• Performs other related duties as assigned by the VP of Construction.

Benefits

• Comprehensive Healthcare/Dental/Vision Plans
• 401K Retirement Plan with Company Match
• Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
• Paid Volunteer Time
• Paid Parental Leave
• Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
• Employee Referral Bonuses
• Exclusive Entertainment Discounts/Perks

What This Job Offers

• Job Type: Full-time
• Career Level: Director