Director of Compliance

Brooklyn Community Services•Brooklyn - Downtown/Fulton Mall, NY

18h•Onsite

About The Position

Brooklyn Community Services (BCS), founded in 1866, empowers children and families to reach their full potential, strengthen families, and foster self-sufficiency in adults. Serving thousands of individuals and families each year through programs across Brooklyn, BCS is hiring a Director of Compliance to develop and maintain the organization’s compliance program, including a comprehensive Medicaid Compliance Program to prevent, detect, and address fraud, waste, and abuse. This hands-on leadership role works directly with program and administrative leaders to build compliance systems where they are missing and strengthen existing processes. The Director develops policies, procedures, forms, tracking tools, and training; reviews records; conducts site visits, audits, and investigations; and supports staff in identifying root causes and implementing corrective action. The position clarifies departmental accountability, verifies adherence, and reports significant concerns to the CEO and, at least quarterly, to the Board Audit Committee and Finance Committee. Program and administrative leaders retain responsibility for implementing requirements in their functions, while Compliance establishes the central framework, monitors adherence, and tracks corrective action. The role supports BCS’s mission and protects its people, resources, reputation, tax-exempt status, and public trust. It is based in Brooklyn, New York, is full-time, and reports to the CEO. Regular travel among BCS program and administrative sites is required.

Requirements

Bachelor’s degree in public administration, healthcare administration, human services, social work, business, finance, law, compliance, or a related field; equivalent combinations of education and substantial directly relevant experience may be considered.
At least seven years of progressive, hands-on experience in compliance, auditing, regulatory affairs, quality assurance, risk management, public contracting, or related work; seven to ten years is preferred.
Direct experience with New York Medicaid compliance and human-services requirements.
Demonstrated experience building compliance systems where processes were incomplete, inconsistent, or absent.
Hands-on experience writing policies and procedures, creating compliance tools, reviewing records, conducting file audits or site visits, delivering staff training, and verifying corrective actions.
Experience assessing service documentation, billing support, program eligibility, or claims-related records and collaborating with Finance and program teams to resolve issues.
Experience handling compliance concerns, documenting investigations, and maintaining confidential records.
Strong working knowledge of Microsoft Office, spreadsheets, tracking tools, document management, data analysis, and reporting.
Excellent written communication, facilitation, project-management, analytical, and relationship-management skills.
Sound judgment, discretion, independence, and ability to work productively with staff at all levels.
Ability and willingness to travel regularly among BCS program and administrative sites.

Nice To Haves

Seven to ten years of progressive, hands-on experience in a relevant field.
Certified in Healthcare Compliance (CHC) or Certified Compliance and Ethics Professional (CCEP).
Experience with NYS OMIG compliance program requirements, including annual certification.

Responsibilities

Assess BCS’s existing compliance structure, policies, contracts, monitoring practices, open findings, reporting processes, and departmental responsibilities.
Create and maintain an organization-wide compliance obligations register documenting requirements, sources, owners, deadlines, evidence, status, and escalation paths.
Establish a centralized compliance calendar covering licenses, certifications, contracts, registrations, reports, training, audits, monitoring visits, policy reviews, and annual filings.
Develop and maintain a policy and procedure inventory and identify missing, outdated, or inconsistent policies.
Develop practical compliance tools, including checklists, tracking logs, templates, audit instruments, corrective-action plans, and manager guidance.
Develop an annual compliance work plan and risk-based monitoring plan for CEO and Board review; recommend resources needed to sustain the compliance function.
Work with program leaders to establish compliance systems, files, monitoring schedules, and corrective-action processes, particularly where consistent structures are absent.
Maintain an inventory of regulatory, contractual, licensing, accreditation, and reporting obligations applicable to BCS programs and sites.
Coordinate compliance monitoring for applicable OMH, OPWDD, NYC DHS, DYCD, DOE, housing, Medicaid, and other funder or regulatory requirements.
Monitor Justice Center incident reporting, Staff Exclusion List checks, Statewide Central Register clearances, and mandated reporter obligations in coordination with program leaders and Human Resources.
Support preparation for audits, licensing reviews, funder monitoring, corrective-action follow-up, and external inspections.
Monitor contract certifications, required reports, procurement disclosures, city monitoring requirements, PASSPort prequalification, and the Charities Bureau CHAR500 annual filing in coordination with responsible departments.
Monitor compliance with federal Uniform Guidance (2 CFR 200) and single audit requirements in coordination with Finance.
Track audit and monitoring findings, corrective actions, owners, deadlines, evidence of correction, and closure status; identify repeat findings and recommend systemic improvements.
Develop and maintain a comprehensive Medicaid compliance program consistent with New York State Social Services Law §363-d and 18 NYCRR Subpart 521-1.
Serve as BCS’s designated Medicaid compliance officer and lead the compliance committee required under 18 NYCRR Subpart 521-1.
Strengthen compliance with confidentiality and privacy requirements, including HIPAA, 42 CFR Part 2, the NYS Shield Law, OMH requirements, and NYC privacy laws.
Develop written policies, standards of conduct, and procedures covering compliance expectations, reporting, investigations, disciplinary standards, and non-retaliation.
Design and conduct risk-based reviews of service documentation, billing support, eligibility, authorization, and other applicable Medicaid risk areas.
Establish and verify exclusion-screening procedures, including OIG, OMIG, and SAM checks at least every 30 days for applicable staff, Board members, vendors, contractors, and other individuals.
Coordinate required provider compliance attestations and maintain supporting evidence; complete and document the annual compliance-program effectiveness review.
Coordinate review, reporting, repayment, and corrective action for identified overpayments with Finance and counsel.
Establish and publicize confidential reporting channels, including an anonymous hotline or equivalent method; maintain an intake and investigation log and written procedures for triage, investigation, referral, corrective action, and closure.
Investigate compliance concerns within the role’s authority and coordinate specialized or sensitive investigations with counsel; refer employee-relations matters to HR while remaining involved when they overlap with compliance.
Communicate and monitor non-intimidation and non-retaliation protections; promptly escalate material concerns and route allegations involving leadership through an appropriate independent channel.
Develop and deliver orientation, refresher training, and targeted coaching; track completion and assess staff understanding and application of requirements.
Provide the CEO with concise reports on findings, overdue actions, recurring issues, and resource needs.
Support broader risk assessments, continuity planning, and insurance reviews with responsible leaders.
Complete the stated first-year priorities: initial assessment, reporting channel, monthly exclusion screening, obligations register, compliance committee, calendar and policy inventory, annual work plan, effectiveness review, staff training, and corrective-action tracking.