Director of Compliance
About The Position
The Director of Compliance ensures organizational integrity, regulatory adherence, and continuous quality improvement across all programs. This role oversees audits, investigations, licensing, risk assessments, and compliance monitoring to maintain the highest standards of ethical and operational performance in a healthcare and behavioral health environment. Key Responsibilities Complaints & Investigations Oversee intake, investigation, and resolution of complaints and grievances Lead internal investigations related to compliance, safety, patient rights, and regulatory concerns Coordinate with HR, Legal, and external agencies as needed Licensing, Audits & Regulatory Compliance Support licensing, contracting, and accreditation activities (BSAS, HCQ, Joint Commission) Maintain audit readiness and accurate documentation Conduct internal audits and implement corrective actions Risk Management & Compliance Monitoring Complete systematic risk assessments across programs Identify compliance gaps and recommend proactive improvements Monitor and report compliance trends and findings Contract & Documentation Oversight Manage MOUs, QSOAs, and compliance-related contracts Review compliance-related communications and track follow-up activities Corporate Compliance Support the Corporate Compliance Plan through monitoring, training, and corrective action Prepare reports for senior leadership outlining risks, trends, and audit results Other Duties Perform additional responsibilities as assigned by the Chief Quality & Compliance Officer or CEO
Requirements
- Bachelor’s or master’s degree in Healthcare Administration, Public Health, Business, Nursing, Regulatory Affairs, or Risk Management
- 2–5 years of experience in compliance, quality, or regulatory roles (healthcare or behavioral health preferred)
- Experience with audits, investigations, and risk assessments
- Strong knowledge of HIPAA, 42 CFR Part 2, 105 CMR, and state/federal regulations
- Excellent communication, leadership, and analytical skills
- Proficiency in Microsoft Office
Nice To Haves
- Experience with compliance or data tracking platforms (Power BI, Tableau, EHR systems)
Responsibilities
- Oversee intake, investigation, and resolution of complaints and grievances
- Lead internal investigations related to compliance, safety, patient rights, and regulatory concerns
- Coordinate with HR, Legal, and external agencies as needed
- Support licensing, contracting, and accreditation activities (BSAS, HCQ, Joint Commission)
- Maintain audit readiness and accurate documentation
- Conduct internal audits and implement corrective actions
- Complete systematic risk assessments across programs
- Identify compliance gaps and recommend proactive improvements
- Monitor and report compliance trends and findings
- Manage MOUs, QSOAs, and compliance-related contracts
- Review compliance-related communications and track follow-up activities
- Support the Corporate Compliance Plan through monitoring, training, and corrective action
- Prepare reports for senior leadership outlining risks, trends, and audit results
- Perform additional responsibilities as assigned by the Chief Quality & Compliance Officer or CEO
Benefits
- Competitive pay and full benefits (medical, dental, vision, 403b)
- Generous paid time off
- Paid training and ongoing development
- Supportive, team-focused culture
- Opportunities for internal growth and promotion
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What This Job Offers
Job Type
Full-time
Career Level
Director
