Director of Compliance
About The Position
Kitsap Mental Health Services (KMHS) is seeking a Director of Compliance to lead regulatory compliance, call center operations, and safety oversight across the agency. In this role, you will ensure KMHS upholds the highest standards of integrity, regulatory adherence, and operational excellence. Working closely with executive leadership, you will oversee compliance initiatives, guide safety preparedness, support accreditation efforts, and foster a culture of transparency and accountability. If you are a strategic compliance leader who excels at navigating complex regulations and managing cross-functional teams, we encourage you to apply.
Requirements
- Bachelor’s degree in healthcare administration, public health, business, or a related field.
- Minimum of 5 years of experience in healthcare compliance, quality assurance, or related field, with at least 2 years in a supervisory or management role.
- Ability to work onsite at our Bremerton campus.
Nice To Haves
- Master’s degree in public health, healthcare administration, law, or a related field.
- Experience overseeing call center operations or workplace safety programs in a behavioral health or healthcare setting.
- Familiarity with CARF accreditation standards and preparation processes.
- Experience with state/federal audit processes or acting as agency liaison with regulators.
- Thorough knowledge of federal and state healthcare regulations (e.g., HIPAA, L&I, CMS).
- Exceptional communication, leadership, and organizational skills.
- Proven ability to manage confidential information with discretion.
- Certified in Healthcare Compliance (CHC) or similar professional certification.
Responsibilities
- Oversee and manage KMHS’s compliance program to ensure adherence to all federal, state, and local regulations, including Washington Administrative Code, DSHS, Department of Health, OIG, and related agency standards.
- Provide leadership for the KMHS Call Center, ensuring best practices for service, privacy, and client safety are upheld.
- Supervise the Safety Manager, Compliance Manager, Compliance/Quality Coordinator, and Customer Service Manager, supporting team development and cross-departmental coordination.
- Ensure compliance with agency credentialing procedures and regulatory requirements for staff licensure and certification.
- Develop and implement training programs for compliance, safety, and emergency preparedness across the organization.
- Conduct risk assessments, compliance audits, and internal investigations, implementing corrective action plans as needed.
- Serve as a liaison with accreditation bodies and regulatory agencies, coordinating site visits, responses, and follow-up.
- Lead efforts to prepare for and maintain CARF accreditation, including staff readiness, documentation, and systems alignment.
- Track and report compliance trends, concerns, and audit outcomes to executive leadership and recommend policy updates.
- Promote a culture of ethical decision-making, transparency, and operational excellence throughout the organization.
Benefits
- Comprehensive Coverage: Health, Dental & Vision
- Generous PTO: Up to 19 days + 2 mental health days + 10 holidays (pro-rated for part-time)
- Fully Paid YMCA Membership for you and eligible family members
- Company-Paid Life & Disability Insurance
- Student Loan Assistance & Professional Development
- 403(b) Retirement Plan with Company Contributions
- Employee Assistance Program (EAP)
- Pet Insurance
- Free Wellness App (2MorrowHealth)
- Collaborative, Supportive Team Environment
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What This Job Offers
Job Type
Full-time
Career Level
Director
