Director of Compliance and Training

ORANGE GROVE CENTER INC•Chattanooga, TN

5d•Onsite

About The Position

Orange Grove Center is committed to supporting people with intellectual and developmental (IDD) disabilities in their achievement of meaningful, healthy lives. Our mission is “to recognize, support, and celebrate the qualities of the individual” and this mission is at the forefront of every organizational decision. The Director of Compliance and Training (Director) reports to the Chief Compliance Officer (CCO) and provides leadership, oversight, and guidance for compliance, training, and case management. The Director works within the overall culture of the organization and establishes processes, systems, and monitoring mechanisms to ensure the OGC operates in accordance with all applicable laws, regulations, accreditation standards, contractual obligations, and internal policies. The Director demonstrates and encourages best person-centered practices.

Requirements

Bachelor’s degree
Minimum of 5 years of supervision experience
Commitment to ethical leadership, regulatory adherence, and continuous risk management
Commitment to Person-Centered practices
Commitment to continuous Quality Improvement
Strong communication, analytical, and problem-solving skills
Strong interpersonal, coaching, and leadership skills
Ability to maintain professionalism, objectivity, and confidentiality
Ability to interpret complex regulations and translate them into operational practices
Ability to manage multiple priorities
Ability to become an Approved State Investigator
Good overall physical health and personal stamina.
A physical examination, including TB skin test or chest x-ray is required prior to employment.
Fitness to conduct essential duties within the office environment and classroom environment, while conducting periodic travel to community meetings and training courses
Compliance with Drug Free Workplace policy

Nice To Haves

Master’s degree in related field
Approved State Investigator
Experience with complaint resolution
Knowledge of laws and regulations related services for adults with IDD
Experience with licensing, accreditation, or nonprofit regulatory compliance
Experience working with individuals with IDD
Knowledge of records management principles
Excellent organizational skills
Familiarity with electronic databases and analytic technologies

Responsibilities

Serve as the OGC compliance expert.
Monitor regulatory compliance and contractual requirements and communicate obligations to applicable parties.
Establish and analyze performance metrics to identify and implement improvement initiatives.
Develop and implement strategies that align with Orange Grove’s mission, short-term, and long-term goals.
Analyze, trend, and present data and initiatives with the Compliance and Case Management team, CCO, and other Orange Grove administrators.
Ensure quality personnel performance, budgetary oversight, and outcome effectiveness.
Provide training, consultation, and technical assistance to Compliance and Case Management employees.
Serve as the primary liaison with regulatory agencies during audits, surveys, investigations, and inspections.
Monitor changes in applicable regulations and communicate updates to leadership and staff.
Recommend corrective action plans and monitor implementation.
Conduct internal compliance reviews, audits, and risk assessments.
Collaborate with department leaders to identify compliance training needs.
Partner with program leadership to improve service coordination and ensure Person-Centered practices.
Track compliance metrics and prepare reports for executive leadership and the Board of Directors.
Facilitate OGC Human Rights Committee.
Foster a culture of integrity, respect, accountability, and continuous improvement.
Provide ongoing training and mentoring to employees.
Demonstrate strategic judgment in hiring, disciplining, and planning.
Build and strengthen relationships with collaborative partners.
Develop and monitor annual budget that will support identified services.
Schedule and monitor evaluation procedures for employees.
Approve schedules and timecards of direct employee reports.
Promote a culture of ethics, integrity, and accountability throughout OGC.
Serve as liaison with oversight bodies, regulators, and accreditation entities.
OGC Administrator
Lead spokesperson for the Compliance and Training Department
Title VI Compliance Complaint Resolution
PRERT Committee
Person-Supported Record Management
New Hire Orientation Training
Front-Line Supervisor Training
CNA Training Program
Enabling Technology
Case Management
POM Training and associated Person-Centered Trainings
CQL Accreditation Standards
Human Rights Committee
Provider Investigations
Participate in weekly organizational leadership meetings
Review and input into organizational policy changes