Director of Community Relations

Ossian Health and Rehabilitation•Ossian, IN

12d•Onsite

About The Position

Come join us as our Director of Community Relations at Ossian Health and Rehabilitation to make a difference! If you are looking for a career that can make a difference, then Ossian Health and Rehabilitation is the place for you. Our work family is made up of a variety of talented and committed team members who are dedicated to making a difference in the lives they serve. Each employee contributes their unique skills and abilities with the key goal of enabling our residents to reach and maintain their highest functional abilities. Every job matters at Ossian Health and Rehabilitation Center. We believe in what we do and know our hands make a difference.

Requirements

Must have a High School Diploma or GED
Must have a thorough understanding of the principles of sales and a successful work history
Must possess managerial and interpersonal skills
Requires judgment in prioritizing the performance of tasks, duties and responsibilities in accordance with established standards, policies and procedures
The ability to be discrete and protect the integrity of confidential information and stay within Corporate Compliance and HIPPA
The ability to work harmoniously with professional and non-professional personnel

Responsibilities

Handle and implement employee, public relations and community initiatives.
Perpetuate the facility's high visibility in the community to project an image as a senior care resource.
Work with TLC on advertising and media plans.
Stay aware of the competition and coordinating the marketing plan in conjunction with the Administrator/Executive Director as well as TLC Marketing team.
Develop new markets outside of local area.
Develop new Community customer/marketing referrals sources.
Seek opportunities to bring clubs, community leaders to facility for tours, open houses or special events.
Look for opportunities to be a community leader as a board member, attendee etc. while representing facility.
Educate referral sources such as discharge planners, social workers, physician, other local health providers and retirement communities of the services/programs offered.
Follow up on all inquiries to answer further questions regarding community features and amenities.
Coordinate all move-ins with the sales team to assure community is prepared for their arrival.
Maintain the confidentiality of all residents and their care to ensure resident rights, privacy and property are protected at all times.
All other duties as assigned