DIRECTOR of COMMUNICATIONS

Maryland Family Network Inc • Baltimore, MD

11d • $100,000 - $110,000 • Onsite

About The Position

The Director of Communications position leads Maryland Family Network’s (MFN) public presence, marketing support, and storytelling. This role is essential to MFN’s continued growth as a $40M non-profit organization. The Director ensures MFN's voice is clear and effective across its traditional advocacy work, large-scale program operations, and the communications needed to support its newer consulting services and membership networks. The position reports to the Chief Impact Officer and acts as both a lead planner and a hands-on executor.

Requirements

• Minimum seven (7) years of experience in communications, marketing, or public relations, with demonstrated success using communications strategies to achieve organizational goals and reach target audiences
• Experience working in a growing organization, ideally one that has scaled significantly in the $20M–$50M range
• Experience managing outside vendors and supporting or supervising junior staff members
• Experience writing, editing, and delivering communications for multiple audiences, including public-facing, policy, leadership, and member communications
• Bachelor’s degree in communications, marketing, public relations, journalism, English, or a related field required; equivalent professional experience may be considered
• Valid driver’s license and reliable transportation required for local and statewide travel
• Proficiency in Microsoft Office, including Outlook, Word, Excel, Forms, and PowerPoint
• Experience using Zoom, Microsoft Teams, and other online meeting platforms
• Familiarity with CRM or database platforms, email marketing tools such as Mailchimp or Constant Contact, website management systems such as WordPress, and social media analytics tools
• Experience managing digital content across web, email, and social platforms
• Familiarity with basic event photography and visual content capture for digital and social media use
• Strong written and verbal communication skills, including the ability to articulate ideas clearly across government advocacy, community programs, and business-focused services, with confidence engaging stakeholders in public-facing environments
• Proven ability to take rough drafts from across the organization and refine them into polished, professional final products
• A rare ability to see the "big picture" while still being willing to do the daily work of writing and editing
• Ability to work closely with senior leaders to turn organizational goals into clear communication tasks
• Comfortable working within a dynamic, evolving organization, with the ability to adapt communications strategies and approaches in response to changing business needs often influenced by external factors beyond the organization’s control

Nice To Haves

• Bilingual proficiency in English and Spanish preferred.

Responsibilities

• Serve as the primary point of contact for media, proactively pitching MFN experts and managing all press inquiries and relationships
• Develop and execute comprehensive communications and advocacy strategies to advance organizational priorities and influence key stakeholders
• Translate complex policy, legislative, and programmatic information into clear, persuasive, and audience-appropriate messaging
• Lead advocacy campaigns designed to drive engagement, mobilize action, and support policy objectives
• Oversee the creation, editing, and distribution of high-quality communications materials, including press releases, reports, speeches, and digital content
• Transform program data and technical information into compelling narratives that highlight impact and support outreach and fundraising
• Ensure consistency of brand voice, tone, and messaging across all communications channels and organizational departments
• Manage the flow of content organization-wide, maintaining strong editorial standards and ensuring timely delivery to intended audiences
• Collaborate with program teams to stay informed on initiatives and refine communications strategies based on program insights and outcomes
• Lead communications planning and promotion for events, including development of digital campaigns, social media, email communications, and web content
• Coordinate photography, videography, and content capture to support visual storytelling and document organizational impact
• Support organizational leadership in promoting consulting services, membership networks, and key initiatives through targeted communications efforts
• Develop and manage the communications department’s work plans and budget
• Oversee external vendors and contractors to ensure high-quality deliverables
• Hire, train, and mentor communications staff, fostering a high-performing team environment
• Perform other duties as assigned in support of organizational communications, special projects, and cross-department initiatives
• Provide communications support for emerging priorities, time-sensitive opportunities, and external events as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Director