Dir, Commissary

Elior North America•Minneapolis, MN

3d•Remote

About The Position

Operationally lead 40-60 commissary accounts across a broad geographic region. Actively manage the internal relationships with respective commissary warehouse leadership to ensure timely and accurate fulfillment of orders on a consistent basis. Actively manage external performance-based client relationships through effective proactive and regular communication and problem resolution. Cooperate and collaborate with the Food team within the geographic region to effectively service those accounts that have both Commissary and Food services. Work with BDDs and Food operations team to foster an environment that supports both short and long-term growth expectations. Reports to the Vice President of Commissary.

Requirements

High School diploma/GED required; Bachelor’s Degree preferred or combination of education and experience
5-7 years’ experience in commissary operations with 3 years in a lead or management role.
Experience working in a correctional facility preferred
Ability to travel
Demonstrated ability to lead and guide teams
Previous experience with inventory, purchasing, cost control and P&L preferred
Proficiency in all Microsoft Office applications required

Responsibilities

Manage Complexity – Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems.
Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
Plans & Aligns – Planning and prioritizing work to meeting commitments aligned with organizational goals.
Ensures Accountability – Holding self and others accountable to meet commitments.
Drives Results – Consistently achieving results, even under tough circumstances.
Financial Acumen – Interpreting and applying understanding of key financial indicators to make better business decisions.
Active contract management including a 40-60 account portfolio in CRMS (Tegara)
Updating current product offerings with appropriate pricing
Responding to operational issues as they arise
Coordinating with warehouse personnel for efficient delivery of weekly commissary orders
Regularly and effectively communicating with clients to ensure top performance
Regularly visiting with large clients and on-site commissary personnel
Updating clients on newest Summit offerings in Product/Service/Technology as they become available
Participating in new account pursuits including demonstrations, RFP review/questions, proforma development and sales presentations
Like participation for re-bid accounts
Actively mine Commissary accounts for new Food opportunities
Effectively communicate challenges and opportunities for assigned region to the VP of Commissary
Effectively coordinate & communicate with support staff functions (Finance/HR/Accounting/IT)
Effectively coordinate & coordinate with third-party technology partners