Director of Commercial Operations

Complete Fence•Batavia, IL

3d•$90,000 - $140,000

About The Position

We are seeking a Director of Commercial Operations poised to make a significant impact. If you are an experienced operations manager looking to ascend into a divisional leadership role or a current director of operations feeling under-utilized, your skills may be a perfect match for us. This role demands a visionary leader competent in multi-faceted operational planning who can efficiently run our commercial operations division

Requirements

Proven experience as an Operations Manager or equivalent role.
Exceptional leadership and organizational skills.
Strong communication and people skills.
Proficiency in business functions and principles, including supply chain, finance, and customer service.
Familiarity with data analysis and performance/operation metrics.
Technical proficiency in MS Office and various business software (ERP, CRM).

Nice To Haves

A bachelor’s degree in business administration or a related field is preferred.

Responsibilities

Liaise with senior leadership to set strategic goals and make decisions for operational activities.
Oversee day-to-day operations, ensuring a smooth and effective workflow.
Lead and manage a diverse team, including administrative staff, remote workforce, and assistant project managers/superintendents, providing constructive feedback and ensuring procedure adherence.
Evaluate the efficacy of business procedures and implement improvements in line with organizational objectives.
Oversee procurement processes and manage material and resource allocation.
Conduct financial reviews and adjust operational budgets to maximize profitability.
Formulate or revise company policies and promote their effective implementation.
Build and maintain relationships with external partners and vendors.
Constantly refine customer support processes to optimize customer satisfaction.
Ensure timely and budget-conscious completion of projects.
Analyze and interpret performance data and metrics for ongoing improvement.
Invest in growing our labor force, the company's most valuable asset.
Ensure organizational compliance with legal and industry standards.