Director of Collaboration

ADP•Roseland, NJ

18h

About The Position

ADP is hiring a Director of Collaboration Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day? Are you an inspiring leader who people have followed and worked for over and over again? Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging? Well, this may be the role for you. Ready to design what's next? In this role, you will be responsible for: Strategic leadership: Define the organization's global collaboration and technology roadmap, identifying opportunities to enhance collaboration with emerging technologies like AI. Team and vendor management: Lead and mentor a team of collaboration, messaging and AV professionals, manage key vendor and systems integrator relationships, and coordinate with external partners for projects. Design and deployment: Oversee the design, installation, and maintenance of standardized AV solutions in various spaces, including conference rooms, training rooms, and specialized facilities. Project management: Direct AV projects from initiation to completion, ensuring they are delivered on time, within budget, and to spec. Manage asset inventory and lifecycle refreshes. Operational support: Ensure the continuous operation of all collaboration and messaging systems through proactive monitoring and maintenance. Provide advanced Tier 3 support for complex technical issues. Cross-functional collaboration: Work closely with other departments like IT, Facilities, and executive teams to align AV solutions with business goals and security requirements. Budgeting: Prepare and manage the budget for collaboration and messaging investments, including equipment purchases and maintenance. Reporting: Track key performance metrics, conduct post-incident reviews, and provide progress reports to leadership. You're a passionate leader focused on engagement as well as results, and you're not afraid to roll your sleeves up and dive into the code when necessary. As part of our team, you'll find exciting challenges, get opportunities to grow your career, and develop solid friendships as we design what's next for ADP and the industry. Pace should not scare you. We still find time for a healthy dose of fun. Like what you see? Apply now! Learn more about ADP at jobs.adp.com.

Requirements

You'll have a Bachelor's degree OR equivalent.
7+ years of experience in Collaboration/UC, messaging and conference room AV.
5+ years of experience with enterprise emails systems including Exchange, Exchange Online, and email security platforms.
Deep expertise in enterprise collaboration platforms such as Microsoft Teams, Zoom, and Cisco Webex.
Significant experience managing teams and working with business stakeholders in a distributed, global environment.
Strong understanding of Windows/Mac endpoint clients, networking, and conference room AV design.
Experience with conference room AV systems and equipment like Cisco, Crestron, Extron, etc.
Excellent problem-solving, organizational, and project management skills.
Exceptional leadership, communication, and interpersonal skills.
Proven ability to work effectively across multiple teams with varying technical expertise.
You must know Agile well.
Your seven or more years of team leadership have delivered amazing results, and you pride yourself on developing the people who work for you, as well as providing an inclusive team environment where they all can thrive. If asked, they would follow you anywhere and enthusiastically credit you with helping to grow their careers.
Working in two-week sprints, you must keep up with timelines and coding standards. You'll be looking ahead to the next coding criteria to build technically sound and functional tools.
Continuous Learning. An eagerness to learn will help you keep up with ever-changing technologies and maintain the ability to create the best tools for our clients. You are comfortable and thrive in an autonomous role since that will be essential for your success.
You'll work with business leadership and project management to understand priorities and create automation accordingly.
You will present and defend your team's approach to leadership. There is no typical day as you partner and work with people across the development organization to turn ideas into reality.
You have 10+ years of experience in relevant skills gained and developed in the same or similar role.

Responsibilities

Strategic leadership: Define the organization's global collaboration and technology roadmap, identifying opportunities to enhance collaboration with emerging technologies like AI.
Team and vendor management: Lead and mentor a team of collaboration, messaging and AV professionals, manage key vendor and systems integrator relationships, and coordinate with external partners for projects.
Design and deployment: Oversee the design, installation, and maintenance of standardized AV solutions in various spaces, including conference rooms, training rooms, and specialized facilities.
Project management: Direct AV projects from initiation to completion, ensuring they are delivered on time, within budget, and to spec. Manage asset inventory and lifecycle refreshes.
Operational support: Ensure the continuous operation of all collaboration and messaging systems through proactive monitoring and maintenance. Provide advanced Tier 3 support for complex technical issues.
Cross-functional collaboration: Work closely with other departments like IT, Facilities, and executive teams to align AV solutions with business goals and security requirements.
Budgeting: Prepare and manage the budget for collaboration and messaging investments, including equipment purchases and maintenance.
Reporting: Track key performance metrics, conduct post-incident reviews, and provide progress reports to leadership.

Benefits

Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution.
Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume