Associate Director – Collaboration Platform

Carrier Corporation • Atlanta, GA

4d

About The Position

The Microsoft 365 Platform Leader will lead a high-performing team responsible for the stability, security, and optimization of Carrier’s enterprise Microsoft 365 ecosystem. This role is accountable for setting direction, driving operational excellence, and enabling transformation across multiple tenants. The leader will combine strategic vision with hands-on technical expertise to ensure seamless collaboration, strong identity governance, and compliance with global security standards.

Requirements

• Bachelor’s degree
• 7+ years of experience with Microsoft 365 and end-user technologies, including leadership of technical teams.

Nice To Haves

• Proven experience in multi-tenant environments with complex collaboration requirements.
• Deep technical knowledge of Entra ID, Teams, SharePoint, OneDrive, Exchange Online, and PowerShell automation.
• Strong understanding of enterprise security, compliance frameworks, and identity governance.

Responsibilities

• Provide technical leadership and mentorship to the M365 team, fostering a culture of innovation and continuous improvement.
• Define and execute the roadmap for Microsoft 365 services aligned with business objectives and digital workplace strategy.
• Act as the primary liaison with Workplace Services, Cybersecurity, and business units to ensure governance and adoption of collaboration tools.
• Oversee configuration, lifecycle, and health of multiple Microsoft 365 tenants, ensuring high availability and performance.
• Drive license governance, analytics, and cost optimization across tenants.
• Lead M&A integrations, migrations, and onboarding of new workloads or user populations.
• Champion enterprise security and compliance by implementing Microsoft Purview policies, DLP, eDiscovery, and audit logging.
• Ensure robust identity governance through Entra ID, enforcing conditional access, MFA, and device compliance.
• Partner with cybersecurity teams to investigate and remediate security incidents.
• Guide Teams lifecycle management, policy configuration, and external collaboration governance.
• Oversee SharePoint Online and OneDrive administration, including retention, IRM, and advanced collaboration features (e.g., Teams Rooms, Surface Hubs).

Benefits

• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees