Director of Clinical Services

Virtual Peace of Mind•Suffolk, VA

1d•Remote

About The Position

Virtual Peace of Mind (VPM) is a fast-growing, fully remote mental health practice dedicated to providing compassionate, evidence-based care to youth and families across multiple states. Our mission is to expand equitable access to mental health services through high-quality virtual care — and to support the clinicians and professionals who make that care possible. We’re building a culture that is mission-driven, accountable, supportive, and built for sustainable remote work. At VPM, you’ll be part of a team transforming access to youth mental health through virtual care — with a remote model designed to support excellent work and real life. What you can expect: Mission-Driven Impact: Contribute to meaningful work improving access and outcomes for youth and families. Remote by Design: Fully remote environment with clear expectations and supportive infrastructure. Collaborative Culture: Work with a multidisciplinary team that values integrity, empathy, and shared learning. Growth & Leadership Pathways: Opportunities to expand scope and take on leadership or consulting responsibilities as we scale. Professional Development: Access to training, resources, and continued learning opportunities aligned to role scope. State & School-Based Partnerships: Join initiatives that strengthen school-based mental health delivery and expand access across communities. The Director of Clinical Services serves as the senior clinical leader for Virtual Peace of Mind and is responsible for the strategic leadership, operational oversight, quality assurance, and successful delivery of all clinical services across the organization. This executive leadership position provides direction for clinical operations, workforce development, clinical education and apprenticeship programming, program implementation, and clinical compliance while ensuring the delivery of high-quality, evidence-based behavioral health services across all programs and service lines. The Director of Clinical Services is responsible for leading clinical teams, strengthening relationships with school districts and other strategic partners, overseeing the successful implementation of organizational initiatives, and ensuring that clinical services align with the mission, vision, and strategic goals of Virtual Peace of Mind. The Director collaborates closely with executive leadership to develop scalable clinical systems that support organizational growth, operational excellence, and exceptional client outcomes. A primary responsibility of this position is designing and building the infrastructure for Virtual Peace of Mind’s 16-month clinical apprenticeship program, including its weekly curriculum, learning objectives, competencies, training activities, evaluation tools, and implementation standards. Serving as the CEO's designee for clinical operations, the Director assumes primary responsibility for the day-to-day oversight of clinical services, clinical personnel, and implementation activities, allowing the CEO to focus on organizational strategy, statewide expansion, business development, grants, and executive partnerships. This position requires a seasoned behavioral health executive with demonstrated experience directing clinical services, leading multidisciplinary teams, implementing large-scale programs, and building strategic partnerships. The ideal candidate possesses strong operational leadership skills, excellent relationship management abilities, and a proven record of improving clinical quality, organizational performance, and program outcomes.

Requirements

Master's or Doctoral Degree in Counseling, Social Work, Psychology, Marriage & Family Therapy, or related behavioral health discipline.
Current unrestricted professional license in Virginia (LPC, LCSW, Licensed Clinical Psychologist, LMFT, or equivalent).
Must meet applicable Virginia requirements to provide or become approved to provide clinical supervision to residents or supervisees in the candidate’s professional discipline. Board-approved supervisor status at the time of hire is required.
Minimum 8 years of progressive clinical experience.
Minimum 5 years in a Director-level clinical leadership role
Minimum 3 years supervising licensed behavioral health professionals.
Demonstrated experience directing clinical programs or behavioral health departments.
Demonstrated experience managing external partnerships and implementing behavioral health services within school systems, healthcare organizations, government programs, community behavioral health settings, or comparable institutional environments.
Experience leading organizational change and program implementation.
Experience developing policies, procedures, and quality improvement initiatives.
Experience managing multiple clinicians across multiple programs.
Demonstrated experience designing structured clinical training, professional development, workforce education, apprenticeship, residency, or competency-based learning programs.
Experience managing complex, multi-phase projects with defined timelines, deliverables, performance measures, and stakeholder accountability.

Nice To Haves

Previous experience as a Clinical Director , Director of Behavioral Health, Director of Clinical Services, or equivalent senior leadership role.
Experience managing grant-funded behavioral health initiatives.
Experience working with public school districts.
Experience scaling behavioral health programs.
Experience working with telebehavioral health services.
Experience developing comprehensive clinical curricula, training academies, apprenticeship programs, or graduate-level instructional content.
Experience with learning management systems, instructional design, adult learning principles, or competency-based education.
Experience developing and managing clinical department budgets.
Experience implementing performance dashboards and data-informed quality improvement systems.

Responsibilities

Provide executive oversight of clinical quality, service delivery, clinical risk, and regulatory compliance across all programs and service lines.
Establish systems for monitoring documentation, treatment planning, client outcomes, clinical performance, and corrective action.
Lead quality assurance, performance improvement, and clinical policy development.
Supervise and develop Clinical Supervisors and other clinical leaders while providing consultation regarding complex, high-risk, or escalated clinical matters.
Design and complete a comprehensive 16-month clinical apprenticeship curriculum organized by week, with defined learning objectives, competencies, instructional content, applied activities, supervision expectations, performance milestones, and required deliverables.
Develop the full educational infrastructure necessary to operate the program, including facilitator guides, participant materials, training manuals, competency assessments, evaluation tools, progress-tracking systems, and remediation procedures.
Establish a structured apprenticeship model integrating clinical instruction, supervised practice, documentation proficiency, professional development, organizational orientation, and readiness for increasingly independent clinical responsibilities.
Coordinate the implementation, delivery, evaluation, and continuous improvement of the apprenticeship program in collaboration with clinical supervisors, organizational leadership, and applicable external partners.
Ensure the apprenticeship curriculum aligns with organizational standards, applicable licensure and supervision requirements, evidence-based clinical practices, workforce needs, and contractual or funding requirements.
During the initial curriculum-development period, the Director is expected to demonstrate measurable weekly progress toward completion of the 16-month apprenticeship framework in accordance with an approved project plan and implementation timeline.
Direct daily clinical operations, staffing capacity, clinical assignments, supervision structures, and escalation processes.
Collaborate with administrative and human resources leadership on clinician recruitment, selection, onboarding, performance management, retention, and workforce planning.
Establish and monitor systems for clinical productivity, caseload management, service access, documentation timeliness, and operational performance.
Use clinical, workforce, utilization, and operational data to identify trends, resolve barriers, recommend improvements, and ensure contractual and organizational expectations are achieved.
Serve as Virtual Peace of Mind’s senior clinical liaison with school districts, principals, district administrators, state agencies, healthcare organizations, government entities, referral partners, grant partners, and other strategic stakeholders.
Represent the organization in implementation meetings, clinical planning discussions, partnership reviews, service-delivery meetings, and other assigned external engagements.
Lead the clinical implementation of new contracts, programs, districts, grants, and service lines, ensuring that timelines, staffing, workflows, communication protocols, and deliverables are established and maintained.
Develop and execute partner-specific engagement and improvement plans that strengthen utilization, service access, satisfaction, program performance, and long-term partnership stability.
Address and resolve partner concerns related to clinical services, program implementation, workforce readiness, and service delivery.
Participate in executive leadership, organizational planning, strategic decision-making, and the development of scalable clinical systems.
Lead assigned strategic initiatives that strengthen clinical quality, organizational efficiency, workforce development, program implementation, and service growth.
Use clinical, operational, workforce, partnership, and financial information to provide executive-level reports, recommendations, and corrective-action plans.
Assist with developing and monitoring clinical department budgets, staffing investments, training resources, apprenticeship expenditures, and other assigned organizational resources.
Serve as the CEO’s designee for day-to-day clinical operations, assigned partnership matters, program implementation, and clinical leadership decisions.
Mentor, coach, evaluate, and develop Clinical Supervisors and emerging clinical leaders.
Establish clear performance expectations and promote accountability, collaboration, employee engagement, and professional growth.
Develop leadership-development and succession plans that strengthen the organization’s long-term clinical leadership capacity.
Foster a culture of innovation, ethical practice, continuous improvement, and exceptional client care.