Director of Clinical Services

ROCKY MOUNTAIN CARE GROUP•Coeur D'Alene, ID

1d•Onsite

About The Position

Rocky Mountain Care is seeking an amazing Director of Clinical Services to join our team at our beautiful Coeur D Alene office! In this leadership role, you will ensure quality patient care, direct, coordinate, and control all aspects of the clinical functions, perform regulatory compliance, and manage staff. We are looking for someone who can build trust, is committed to the team, and holds themselves and others accountable. MISSION STATEMENT: As a member of your community, our mission is to deliver compassionate health care services to all those entrusted in our care. Through leadership and trust, we function as a cohesive team dedicated to cost-effective, high-quality outcomes for our residents. We foster an environment of innovation and continual improvement by encouraging creativity and openness. We pledge to value one another through loyalty, respect, and dignity. Integrity, fairness, and kindness are an integral part in all of our business decisions.

Requirements

Registered by the state(s) where currently practicing.
Three to five years of experience in health care/home care preferred.
Two years’ experience in a supervisory position preferred.
Knowledge and ability to apply community health principles and practices.
Knowledge of Agency policies and procedures.
Ability to supervise, guide and develop skills and performance of service personnel.
Ability to exercise independent judgment.
Ability to work with individuals.
Ability to enlist cooperation of many people in furthering a program.
Ability to assist in evaluating personnel per Agency policy.
Monitors probationary period for new employees.
Ability to deal effectively with high levels of stress.

Responsibilities

Participates in developing standards which ensure safe and therapeutically effective service to patients and families. The Clinical Director is jointly responsible with the Administrator for meeting standards.
Participates in developing objectives for Agency.
Is responsible for seeing that objectives are implemented.
Consults with the Administrator to determine a staffing pattern which will accomplish stated objectives and promote maximum level of utilization of health personnel.
Assists Administrator in recruiting, hiring, evaluating, and terminating service personnel.
Oversees orientation of new employees according to agency orientation program.
Plans and arranges for consultation needs of staff; prepares and maintains current policies and procedures which meet Medicare, Medicaid, accrediting bodies, state, etc. laws and implements such; revises concurrently.
Displays a willingness to support the policies and procedures and uses appropriate channels for change of such policies; establishes criteria and procedures for selection, promotion, and termination of employment of service personnel.
Participates in establishing the functions and qualifications for each service position, and coordinates patient care and referrals.
Assures ongoing assessment of patient/family needs and implementation of interdisciplinary team plan of care.
Assures physician approval of plans for continuity of care.
Provides individual or group support concerning job related stress or issues.
Organizes the Agency to delineate and delegate authority, functional responsibility, lines of relationship and communication to provide safe and therapeutically effective service.
Participates in coordinating Agency’s services with services of other community agencies.
Participates in studies and research and other administrative functions as assigned.
Serves as a role model for all colleagues by setting an example of high standards in dress, conduct, cooperation, and job performance.
Observes confidentiality and safeguards all patient related information.
Accepts responsibility for regular attendance and punctuality and fulfills job requirements without regard to time involved.
Serves as a resource person to employees.
Develops a cooperative relationship and communicates effectively and professionally with the physicians.
Investigates and reports any problem relating to patient care or conditions which might harm the patient and/or employee's well-being.
Immediately reports any accident, incident, lost articles, or unusual occurrence to the Administrator.
Attends pertinent continuing education programs other than routine in-services and shares information with staff.
Works with Administrator in identifying budgetary requirements and determining appropriate use of allocations.
Monitors equipment for appropriate use and takes steps to keep misuse to a minimum.
Oversees Agency’s ongoing Quality Assurance and Performance Improvement (QAPI) program.
Responsible for overseeing development of indicators with appropriate data collection, aggregation, and analysis, acting and reporting results according to Agency’s QAPI plan.
Provides 24 hours/day, seven (7) days/week on-call coverage.
Plans and supervises the Agency.
Assures that patients’ plans of care are developed, implemented, and updated.
Conducts patient case conferences, in-services, staff meetings and maintains documentation; participates in community education projects.
Ensures that all necessary supplies and equipment are available.
Is normally available during and after operating hours; may designate a qualified temporary replacement if he/she is not available.
Ensures compliance with federal, state, accrediting bodies, local and Agency policies in all patient care aspects of the Agency.
Makes patient and personnel assignments.
Addresses and corrects all patient concerns.