Director of Clinical Risk

American Addiction Centers • Milwaukee, WI

9d • $68 - $102 • Onsite

About The Position

The Director of Clinical Risk directs and monitors the Risk Management Program and all of its data platforms to align with industry standards and ensure patient safety and quality of care. This role partners with operational, site, and system executive and medical staff leadership to further risk reduction and patient safety objectives. The Director keeps appropriate management and leadership informed of region and site-based issues and coordinates communication to sites from the system. They partner with senior and executive and medical staff leadership to identify and facilitate the development and implementation of risk reduction measures in all areas of healthcare operations. The Director also directs and coordinates health outcomes, risk identification, loss prevention, and claims management to support patient care quality and address potential financial, physical, and reputational risks. They identify high-risk areas and direct proactive risk assessments and mitigation strategies. Additionally, the Director participates in site and system-level safety meetings and weekly risk huddles, strategizes educational needs, and identifies content experts and speakers. The role involves designing and directing the work of assigned areas, selecting, coaching, and developing teams, managing organizational talent, and designing processes for performance recognition and improvement. The Director is also responsible for developing and/or recommending operating and capital budgets and ensuring adherence to the organization's Code of Ethical Conduct and applicable policies, regulations, and laws.

Requirements

• Bachelor’s degree in healthcare administration or related field required.
• Typically requires 7 years of experience in a system healthcare setting, experience with risk management, healthcare law, patient safety and quality that includes 3 years of management experience with projects, staff, budgets and/or multiple risk management functions.
• Demonstrated ability leading collaborative activities, chairing meetings and making presentations to physicians and executive leadership.
• Demonstrated ability to work and function in a complex corporate, system environment.
• Ability to communicate effectively with individuals of diverse backgrounds from all disciplines and levels of the organization.
• Must be comfortable and able to effectively and compassionately communicate with patients, claimants, and family members regarding difficult topics.
• Strong decision-making and critical thinking skills.
• Strong ability to manage multiple teams of people and projects simultaneously.
• Must be proficient in Microsoft Office (Excel, Access, PowerPoint and Word) or similar products.
• Demonstrated expertise in statistical/data analysis, data presentation, organizational ability, and attention to detail.
• Demonstrated ability to draft comprehensive reports and memos regarding all areas pertaining to the Risk function.
• Certified Professional in Patient Safety (CPPS) designation issued by the Certification Board for Professionals in Patient Safety (CBPPS) needs to be obtained within 1 year, or Certified Professional in Health Care Risk Management designation issued by the American Hospital Association (AHA) needs to be obtained within 1 year, or Similar license or certification.

Nice To Haves

• Master’s Degree in health care administration of related field preferred.
• Nursing or other clinical knowledge, background, and experience preferred.

Responsibilities

• Directs and monitors the Risk Management Program and all of its data platforms to align with industry standards and ensure patient safety and quality of care.
• Partners with operational, site, and system executive and medical staff leadership to further risk reduction and patient safety objectives.
• Keeps appropriate management and leadership informed of region and site-based issues; coordinates communication to site from system.
• Partners with senior and executive and medical staff leadership to identify and facilitate development and implementation of risk reduction measures in all areas of healthcare operations.
• Directs and coordinates health outcomes, risk identification, loss prevention, and claims management to support patient care quality and address potential financial, physical, and reputational risks.
• Identifies high-risk areas and directs proactive risk assessments and mitigation strategies.
• Participates in site and system-level safety meetings and weekly risk huddles.
• Participates in strategizing the educational needs of the sites and system and identifying content experts and speakers to ensure quality content.
• Designs and directs the work of the assigned area(s) of responsibility.
• Selects, coaches, and develops teams, setting objectives that align with organizational strategy to inspire and motivate the teams.
• Manages organizational talent through performance management, succession planning, and development.
• Designs and directs processes by which team and individual performance are recognized, feedback is consistently delivered, and performance is systematically improved.
• Develops and/or recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.

Benefits

• Comprehensive suite of Total Rewards: benefits and well-being programs
• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Director