Director of Clinical Outcomes

State of Indiana•Indianapolis, IN

1d•Onsite

About The Position

The Office of Medicaid Policy and Planning (OMPP) is a division within the Family and Social Services Administration, which receives around 18 percent of the state's budget to ensure vital healthcare coverage to approximately 1 in 4 Hoosiers. OMPP strives to build programs and processes that enable Hoosiers to live in fully engaged communities and reach their greatest emotional, mental, and physical well-being. Our mission is to support individual and community well-being with effective and efficient programs, remarkable collaborations, measurable impact on individuals and communities, and an energized staff that is fully engaged with this mission. The Director of Clinical Outcomes is a clinical executive responsible for oversight, integration, and performance of Indiana Medicaid’s core clinical outcome functions. This role provides strategic leadership and accountability for programs and teams responsible for quality improvement, care management, maternal and child health, and pregnancy-related initiatives, ensuring coordinated efforts to improve health outcomes, member experience, and health equity across the Medicaid population. You will oversee multiple multidisciplinary teams, including the Quality Team, Care Management Team, Pregnancy Promise Team, and the Maternal & Child Health Specialist, and work in close collaboration with other clinical leaders, policy staff, and Managed Care Organizations (MCOs). Your role ensures that Medicaid clinical strategies are aligned with federal and state requirements, grounded in evidence-based practice, and responsive to emerging trends in health care delivery.

Requirements

Bachelor’s degree in relevant field (healthcare administration, public health, data analytics, information systems, or related discipline), AND hold an active, unrestricted clinical licensure (RN, LCSW, DO, MD, LMHC, psychologist, or other licensed clinician), OR demonstrated experience leading clinical, quality, or population health initiatives through data analysis, program management, or health system performance improvement, including experience working with healthcare data, analytics platforms, and/or quality metrics.
Strong clinical leadership, executive judgment, and the ability to translate clinical expertise into operational, measurable outcomes at scale.
Extensive knowledge of agency and/or organizational program(s) and business practices.
Extensive knowledge of state programs and resources, public policy, and program evaluation.
Ability to develop and/or measure program outcomes.
Ability to create and maintain strong working relationships with key public and private government and business leaders.
Ability to identify problems, determine accuracy and relevance of information, and use sound judgment to generate and evaluate alternatives and to make recommendations.
Ability to work with internal and external customers to assess needs, provide assistance, resolve problems, and satisfy expectations.
Outstanding interpersonal skills with the ability to build relationships, establish credibility, and influence leaders at all levels.
Make sound, well-informed, and objective decisions. perceives the impact and implications of decisions.
Ability to delegate work, set clear direction, and manage workflow.
Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.
Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Nice To Haves

A degree is not required.

Responsibilities

Review and evaluate organizational effectiveness, goal determination, and strategic planning, etc., makes recommendations for improvement.
Develop and coordinate plans and policies, resources, and mission as well as goals, vision and expectations of agency or program.
Provide guidance to agencies and the public regarding applicable laws and rules.
Supervise subordinate personnel including hiring, determining workload, and delegating assignments, training, monitoring, and evaluating performance, and initiating corrective or disciplinary action.
Monitor agency or program budget including revenues, expenditures, and budget projections.
Communicate with news and other media, responds to media questions or requests in an appropriate public relations manner.
Coordinate with other government officials on planning issues (i.e. federal and/or state agency directors, etc.).
Coordinate, review, and evaluate the use of appropriate controls and standards for the agency.
Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees.
Ensure work adheres to quality standards, deadlines, and proper procedures.

Benefits

Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
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