Director of Clinical Operations

Boyle-McCauley Health Care • Edmonton, AB

2d

About The Position

Radius Community Health & Healing provides interdisciplinary, team based, integrated, comprehensive, and person-centered primary health care for vulnerable Edmontonians with complex needs. Through primary care and health promotion, Radius Community Health & Healing improves the quality of life and well-being of populations and individuals who face multiple barriers to accessing health services. Radius achieves this by providing the highest standard of evidence-informed and client focused inter-professional care. We collaborate with our clients to address the broad determinants of health.

Requirements

• Bachelor’s Degree in a healthcare profession or health administration; Master’s degree preferred
• Eligible for registration with relevant professional association or college
• Mandatory Police Information Check, Intervention Record Check with Vulnerable Sectors
• 5 years leadership experience in relevant healthcare setting (e.g. a community health centre, primary care clinic, or non-profit health agency)
• Experience with marginalized populations (e.g., homeless serving sector, social service agencies)
• Experience with external stakeholder relationship management
• Strong computer proficiency with Microsoft 365 suite, experience with MedAccess EMR an asset
• Excellent verbal and written communication skills.
• Must be able to operate with a trauma-informed approach
• Understanding and ability to apply principles of Harm Reduction

Nice To Haves

• Experience in the non-profit sector an asset (e.g., Grant writing, grant reporting, volunteer management)
• Understanding or experience with Dental Clinic operations an asset
• Government relations experience an asset
• Experience in Grant/contract management (budgeting/reporting) an asset
• Excellent understanding of cultural awareness an asset

Responsibilities

• Provide operational and strategic oversight to all Radius clinical programming
• Responsible for clinical performance, program accountability, and budget compliance
• Collaborate with external agencies and other stakeholders to represent Radius in relevant settings
• Collaborate with all areas of the organization to support strategic and operational efficiency and effectiveness
• Oversee performance, compliance, and reporting of relevant external service agreements (grants/contracts)
• Oversee Radius’ privacy and information practices (Privacy Officer)
• Demonstrate a commitment to best practice and evidence-based medical care
• Oversee data collection, clinical reporting, and evaluation of all Radius clinical programs
• Mentor and coach team members to improve skills, capacity, and leadership ability
• Other duties as necessary or assigned in support of Radius’ mission and vision

Benefits

• Employee Assistance Plan (EAP)
• Comprehensive medical, dental and vision benefits: Premiums are fully covered by Radius
• Long-Term Disability, Life Insurance, Accidental Death and Dismemberment, and Critical Illness Coverage: Mandatory enrollment, employees are responsible to pay premiums.
• Lifestyle Spending Account
• Group Retirement Savings Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Director