Director of Clinical Operations (RN)- Hospice

Vitality Hospice•Allentown, PA

18h•Onsite

About The Position

Vitality Hospice & Palliative Care is seeking an experienced Registered Nurse (RN) to join our leadership team as a Director of Clinical Operations in the Lehigh Valley, PA area. This is an exciting opportunity for a clinical leader in hospice or home health to oversee interdisciplinary teams, drive quality patient care, and lead operational excellence within a clinician-owned hospice organization. If you are a compassionate RN leader with hospice experience, strong clinical oversight skills, and a passion for improving end-of-life care, we want to meet you. The Director of Clinical Operations (RN) is responsible for overseeing all clinical services, staff performance, regulatory compliance, and patient care outcomes. This role partners closely with leadership to ensure delivery of high-quality, compliant, and patient-centered hospice care.

Requirements

Active Registered Nurse (RN) license – Pennsylvania
Minimum 2+ years hospice, home health, or palliative care experience
Minimum 1+ year of clinical leadership or supervisory experience (Clinical Manager, DON, Supervisor, etc.)
Strong knowledge of: Hospice regulations (CMS, CHAP, Joint Commission preferred)
Strong knowledge of: End-of-life care, pain and symptom management
Strong knowledge of: Care planning, documentation compliance, and IDT processes
Experience with staff supervision, performance management, and team leadership
Excellent skills in clinical decision-making, crisis intervention, and family communication
Valid driver’s license, reliable transportation, and auto insurance

Nice To Haves

CHAP preferred

Responsibilities

Oversee and coordinate all clinical operations and patient care services within hospice programs
Lead and facilitate Interdisciplinary Team (IDT) meetings to ensure effective care planning
Supervise, mentor, and evaluate RNs, LPNs, Hospice Aides (CHHA), Social Workers, and Clinical Staff
Ensure timely and accurate documentation in compliance with CMS, CHAP, and state regulations
Monitor and maintain compliance with Medicare Conditions of Participation (CoPs) and regulatory standards
Collaborate with Compliance to develop and implement clinical education and training programs
Conduct facility visits to strengthen partnerships and support patient care delivery
Oversee operational metrics including staffing, scheduling, payroll, mileage reimbursement, and supply costs
Drive quality improvement initiatives, patient satisfaction, and service recovery efforts