RN / Director Of Clinical Operations - Hospice

BrightSpring Health Services • Jacksonville, FL

3d • Onsite

About The Position

Haven Hospice is seeking a passionate, dedicated Director of Clinical Operations to join their team in Jacksonville, FL. This role is ideal for a compassionate, strategic leader who is passionate about delivering high-quality end-of-life care while driving clinical excellence and operational success. The Director of Clinical Operations will oversee all patient care services, support nursing supervisors, assist with patient care planning, manage the budget, monitor patient volume, evaluate staff performance, hire and manage staff, ensure accurate patient records, manage supplies and equipment, develop training programs, monitor and improve quality and safety, help set organizational goals and policies, ensure compliance with laws and standards, stay updated on hospice care changes, promote hospice services, and serve as acting Executive Director when needed.

Requirements

• Bachelor’s degree in nursing from an accredited program by the National League for Nursing.
• Three years of management experience in a hospice or related health care organization.
• Registered nurse in the State with current licensure to practice professional nursing in the State.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or Organization requirements and is in good working order.
• Demonstrated ability to supervise and direct professional and administrative personnel.
• Ability to market and deal tactfully with customers and the community.
• Has excellent observation, verbal and written communication skills.
• Knowledge of business management, governmental regulations and CHAP standards.
• Subject to a Level 2 background screening.

Nice To Haves

• Master’s degree in hospice preferred.

Responsibilities

• Oversees all patient care services provided by the hospice team.
• Supports and advises nursing supervisors to help improve patient care.
• Assists with patient care planning and evaluation as needed.
• Helps prepare and manage the hospice’s budget.
• Monitors patient volume to adjust staffing and resources accordingly.
• Evaluates the performance of nursing supervisors and helps them evaluate their teams.
• Hires, evaluates, and, when necessary, terminates staff.
• Conducts regular performance reviews for clinical staff.
• Ensures patient records are accurate and meet legal requirements.
• Manages supplies and equipment needed for patient care.
• Develops and oversees training programs for new staff.
• Plans ongoing education and training.
• Monitors and improves the quality and safety of hospice services.
• Helps set goals and create policies for the organization.
• Ensures the hospice complies with all laws and certification standards.
• Keeps up with changes in hospice care and shares updates with the team.
• Promotes hospice services within the healthcare community.
• Serves as acting Executive Director when the main director is unavailable.

Benefits

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k) with company match
• Generous PTO
• Mileage reimbursement
• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Director