Director of Clinic Operations

MultiCare Health System • Olympia, WA

8d

About The Position

The Director of Clinic Operations provides operational oversight and strategic leadership for a network of ambulatory clinics, ensuring the delivery of high-quality, patient-centered care. Reporting directly to the Assistant Vice President or Chief Operating Officer, this role is responsible for driving performance across clinical, financial, and administrative domains. The Director leads a team of clinic managers and collaborates with physicians, staff, and executive leadership to optimize workflows, enhance patient experience, and achieve organizational goals.

Requirements

• Bachelor's Degree required or comparable years of related experience
• 5-7 years' experience in healthcare administration/management

Nice To Haves

• Master’s degree in healthcare administration, public health, business administration or related clinical area preferred

Responsibilities

• Drive operational excellence across clinics by standardizing policies, procedures, and performance metrics, while overseeing key functions including finance, marketing, HR, IT, and ancillary services.
• Act as a key liaison with internal and external stakeholders - while collaborating with clinical dyads and executive leadership to foster provider engagement and alignment, and representing service lines in professional organizations and strategic partnerships.
• Lead the creation and execution of innovative care models and service delivery enhancements, support managed care and third-party contracting initiatives, and contribute to compensation and reimbursement strategies as needed.
• Ensure adherence to regulatory requirements and accreditation standards, while maintaining accountability for meeting approved performance targets and reporting outcomes.
• Support strategic initiatives to improve clinical, operational, and financial performance, expand market access, and drive innovation and quality through collaboration with clinical dyads and executive leadership.

Benefits

• We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off.
• Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future
• Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life

What This Job Offers

• Job Type: Full-time
• Career Level: Manager